In his most recent guest post on EMR & EHR, Jim Higgins, CEO of Solutionreach, looks at how improving communication with patients can improve overall satisfaction. Why does that matter? "Happy patients are the patients who show--and come back," says Jim in the article. He provides several tips on using surveys to gauge how you are going now as well as tips on how to improve communication moving forward.
To get those tips and more on improving patient communication and satisfaction, read the full article on EMR & EHR.