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Read on Health IT Answers, “The Evolution of Patient Communication: As Easy as a Text”

Posted on Mar 09, 2021 by Mike Rigert
Mike Rigert

In a newly published article on Health IT Answers, Solutionreach CEO Josh Weiner explains how the evolution of modern communication in recent years has elevated texting above other mediums as the most convenient and simplest way for patients to interact with their healthcare providers.

In the article, Josh says “What explains this massive shift toward texting? Among the key factors are exponential technology development, growing consumerism, the pandemic, and fluctuating patient preferences. Healthcare consumers have sprinted ahead to adopt tools like text messaging at a pace that has left providers gasping for air. That’s because within a relatively short time frame, we’ve gone from booking an appointment by a phone call, which averages 8 minutes, to zipping off a text in seconds to confirm a provider’s automated appointment reminder.”

To find out why today’s healthcare consumers have moved on from phone calls and other less effective communication forms to texting, read the full article in Health IT Answers.

Mike Rigert

Mike Rigert

Mike Rigert is a writer and content marketing specialist with more than a decade of expertise in the B2B SaaS healthcare sector. He enjoys finding fresh and creative ways to tell the story about Solutionreach's innovative and life-changing patient relationship management platform. In his spare time, Mike enjoys diving into books, geeking out with scifi, expanding his knowledge of military history, and spending time with his wife and three kids.