A recent article in Healthcare IT News highlights the reasons why Bedford Commons OB/GYN added Solutionreach technology and the many benefits they have seen.
They have reduced patient no-shows by 60 percent and added over 600 reviews from patients among many other achievements. "We can use an automated system to send our paients text message reminders for their appointments and include things that will make it easy for the patient like a link to add their appointment to their calendar or a link to directions to our office,” said Christina Haag, APRN, practice administrator and women’s health nurse practitioner at Bedford Commons OB-GYN. “We also are able to email our patients if we haven’t seen them in a while and include a customized note regarding the importance of their appointments."
The nd result has been more engaged patients and more appointments. Find out more about Bedford OB/GYN and Solutionreach in the full article.