Jim Higgins, founder and CEO of Solutionreach, shares information about how to effectively use patient relationship management (PRM) tools to improve preventive and chronic care management for patients in a new article in HIT Consultant.
"The challenge providers face is that visits are short, often just 15 minutes, and patients struggle to retain the information given to them during the appointment," says Higgins. "According to one study, patients forget 40 to 80 percent of the information they get at their visit, and about half of what they do remember is inaccurate."
The right technology can help address this issue in a way that is personalized and customized. To find out more about how PRM tools can help, read the full article in HIT Consultant.