iOS app lets providers text patients from their smartphone
Solutionreach, the leader in patient relationship management (PRM) solutions, announced today the launch of a new iOS app that pairs with its existing texting product, SR Conversations.
Studies show patients would rather communicate with their providers through text messages than phone calls. SR Conversations gives practices the ability to text-enable their existing office phone number so patients can easily communicate through text. The new mobile app addition lets providers stay in contact with their patients by allowing them to text from their smartphone. Providers now have true “anytime, anywhere” access to manage their practice.
The SR Conversations mobile app includes all of the features available on the desktop version through the convenience of a smartphone. Through the app, providers can:
- Flag incoming messages for follow-up
- Archive messages
- Create group or private messages
- Access the HIPAA consent tool
- Send and receive emojis
“The SR Conversations mobile app provides more flexibility for providers,” said Jim Higgins, CEO and founder of Solutionreach. “Whether a provider is in their office or off-site, they can stay connected with their patients and continue to build relationships.”
Since its founding in 2000, Solutionreach has pioneered the industry’s leading healthcare communication platform. Currently, Solutionreach supports more than 100,000 healthcare professionals at approximately 25,000 practices. The company’s technology reaches 80 million patients nationwide.
To learn more about SR Conversations, visit https://www.solutionreach.com/conversations.
Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We show practices how to improve patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back. To learn more, schedule a consultation now at www.solutionreach.com.