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Solutionreach Brings Botox® Lovers Back for More!

Posted on Aug 15, 2008 by Solutionreach

Solutionreach, which is now being discovered by medical spas, plastic surgeons and dermatologists, allows patients to receive communications directly from their doctor or esthetician via text messaging or email, including personalized reminders about their upcoming Botox appointments. When Botox patients haven’t scheduled a follow-up visit, the Solutionreach “recare” feature automatically sends a friendly notice, reminding them that if they don’t return soon, their wrinkles surely will. The “recare” reminders generate revenue that could otherwise be lost, while simultaneously providing patients a much-appreciated service.

Days after treatment, Botox patients see wrinkles disappear right before their eyes. (As well as right above their eyes, right below their eyes ... ) But with so much competition, the Solutionreach “recare” service ensures their return to the same doctor or esthetician for repeat business. The Solutionreach service makes the process of booking return office visits as smooth as the patient’s new complexion.

Not only does Solutionreach serve as a convenient tool for customers, but it also enables doctors to send birthday or holiday greetings, e-surveys, updates on last minute cancellations, and more. Solutionreach takes the worry (and the worry lines) out of confirming appointments. The result: extra time for the staff to handle more important business.

“Scheduling practice visits is time consuming for both the patient and staff,” says Solutionreach CEO Jim Higgins. “Solutionreach gives doctors and estheticians a direct route of communication while concurrently giving patients access to all pertinent information. This enhanced experience allows both doctors and patients to benefit equally. The end result is time saved, revenue generated and patient loyalty increased.”

With Solutionreach, doctors can instill in their patients the kind of convenience and comfort they deserve when scheduling each upcoming procedure. The “recare” feature provides patients with helpful reminders as well as helping doctors and estheticians to capture additional revenue, giving both parties a little something more to smile about.


Solutionreach, the pioneer in text and email messaging to patients, is the clear leader in providing patient communication and interaction solutions for health-care providers.

The patent-pending Solutionreach technology enables practices to increase revenue, streamline efficiencies and build patient loyalty. Based on purpose- driven technology, Solutionreach equips practices with a “high-tech” solution that does not sacrifice the “high-touch” personalization when communicating with patients. Solutionreach messaging solutions include every type of personalized patient e-communication including appointment reminders, confirmations, recare/recall, new patient referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more. Solutionreach enhances its messaging solution with SmileDash.com, an online patient interaction suite. Patients can now interact with their provider online in a secure environment to pay bills, view patient images, send secure messages, download forms, and more.

For more information, please visit http://www.smilereminder.com