In the latest article in his series, From the PRM Pro, on HISTalk Practice, Jim Higgins takes a look back at patient engagement over 2017. He focuses on the "Amazon Effect" on healthcare and how that is changing patient expectations and what practices need to do to engage patients. Jim also looks ahead at how technology will play a crucial role in changing the patient experience for the better. Read his thoughts on the transformation of patient engagement in the full article on HISTalk.
Read Using PRM to Improve Preventive and Chronic Care in HIT Consultant
Jim Higgins, founder and CEO of Solutionreach, shares information about how to effectively use patient relationship management (PRM) tools to improve preventive and chronic care management for patients in a new article in HIT Consultant. "The challenge providers face is that visits are short, often ...
Now on Health IT Outcomes: The Anatomy of Quality Patient Communication
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO of Solutionreach, looks at why quality patient communication is so important and how to create it. "Healthcare experts readily acknowledge that communication is one of the biggest challenges in the industry today," says Higgins. ...