In the latest article in his series, From the PRM Pro, on HISTalk Practice, Jim Higgins takes a look back at patient engagement over 2017. He focuses on the "Amazon Effect" on healthcare and how that is changing patient expectations and what practices need to do to engage patients. Jim also looks ahead at how technology will play a crucial role in changing the patient experience for the better. Read his thoughts on the transformation of patient engagement in the full article on HISTalk.
Read Better Patient Relationship Management, Fewer No-Shows on Physicians Practice
In a new article in Physicians Practice, Jim Higgins, CEO and founder of Solutionreach, looks at new data about the impact of reminders on no-shows. He also discusses best practices to make those reminders as effective as possible. "No-shows can result in a lower quality of care and worse health ...
Now on EyeWorld: Effective Reminders and Other Tactics Reduce No-Shows
A new article in EyeWorld looks at the latest data on how to make patient appointment reminders more effective with insights from providers and Josh Weiner of Solutionreach. "The research by Solutionreach, a patient relationship management company, found that three messages—one sent more than a ...