In the latest article in his series, From the PRM Pro, on HISTalk Practice, Jim Higgins takes a look back at patient engagement over 2017. He focuses on the "Amazon Effect" on healthcare and how that is changing patient expectations and what practices need to do to engage patients. Jim also looks ahead at how technology will play a crucial role in changing the patient experience for the better. Read his thoughts on the transformation of patient engagement in the full article on HISTalk.
Read New Data Shows Timing of Patient Reminders Matters on Healthcare IT Today
In a guest post on Healthcare IT Today, Jim Higgins, founder and CEO of Solutionreach, unveils new data on the optimal timing for patient reminders. Reminders work. There is no doubt about that. But there has always been a question about how many, how often and when they should be sent for the ...
New on HIT Outcomes: Tackling Patient Communication in 2019 and Beyond
Jim Higgins latest article in Health IT Outcomes looks at where we are today, and heading into 2019, with patient communication technology and techniques and what we can expect to see in the future. According to the article, "A recent survey performed by Deloitte found that one of the best ways to ...