In the latest article in his series, From the PRM Pro, on HISTalk Practice, Jim Higgins takes a look back at patient engagement over 2017. He focuses on the "Amazon Effect" on healthcare and how that is changing patient expectations and what practices need to do to engage patients. Jim also looks ahead at how technology will play a crucial role in changing the patient experience for the better. Read his thoughts on the transformation of patient engagement in the full article on HISTalk.
Read Growing the Number of Online Reviews on EyeWorld
In a new article on EyeWorld, Josh Weiner, CEO of Solutionreach, and other experts share insights about the importance of online reviews for providers today. Weiner acknowledges that one of hte big challenges continues to be that, "doctors and office staff worry that encouraging reviews could open ...
New on IDH, AI: The Unexpected Trust-Building Tool in Healthcare
In a new article on Inside Digital Health, Solutionreach CEO, Josh Weiner, looks at the ways that AI may change patient communication and enagement. "Healthcare is changing at a more rapid pace than ever before," Weiner says. "From ongoing growth in small practice acquisition and “minute clinics” ...