In the latest article in his series, From the PRM Pro, on HISTalk Practice, Jim Higgins takes a look back at patient engagement over 2017. He focuses on the "Amazon Effect" on healthcare and how that is changing patient expectations and what practices need to do to engage patients. Jim also looks ahead at how technology will play a crucial role in changing the patient experience for the better. Read his thoughts on the transformation of patient engagement in the full article on HISTalk.
Solutionreach Selected to Join GE Healthcare Centricity™ Partner Program
Solutionreach has announced that it is now a certified partner in GE Healthcare’s Centricity Partner Program. Solutionreach is integrated with Centricity Practice Solution (CPS), a practice management system for ambulatory care. The partnership between Solutionreach and GE Healthcare will support ...
Now on EMR & EHR from Jim Higgins: The Increasing Role of Patient Surveys
In his latest post on EMR & EHR, Jim Higgins looks at the growing role that patient surveys are playing in profitability and patient care. As Jim notes in the article, "Patient satisfaction surveys are not only important when required for reimbursement, but also for practices focused on improving ...