The Personalized Solutionreach Technology Helps Patients See Through the Clutter

Posted on Sep 03, 2008 by Solutionreach

The innovative practice-to-patient communication service by Solutionreach helps vision care providers break through the clutter to reach patients and prospects using the latest mobile technologies. Long established in the dental and medical industries, Solutionreach has recently introduced its powerful communication tools into the eye care market, enabling doctors to reach patients, anytime, anywhere, in a personalized and relevant way.

The Solutionreach patient messaging software system provides a secure and effective way for practices to directly communicate with patients by automatically sending, text and/or email messages such as ap- pointment reminders, birthday greetings, e-surveys and newsletters to returning patients and special promotions for new prospects. Messages are customizable and always include branding elements including a company’s logo and photographs, contact information, doctor’s signature and links to the practice’s website

“Everyone is busy, doctors and patients included,” says Solutionreach CEO Jim Higgins. “Our tech- nology bridges the gap to keep communication flowing and relationships vibrant.”

Being the first to incorporate text-to-cell phone messaging capabilities into a patient communi- cation system, Solutionreach is the established leader in providing patient communication solutions that are compatible with today’s mobile society. With Solutionreach, vision care providers will be able to increase visits and referral opportunities, which in turn increase profits.

In fact, Solutionreach has proven to be such a valuable patient care tool, that Advanced Medical Optics, Inc® (AMO), one of the top providers in the eye care industry, has listed them as one of their preferred vendors.

“Solutionreach was chosen as a partner, because they provide practice building services to AMO customers,” Heather Ready, Global Director of Business Development for AMO said. “This effective solution will enable our customers to interact with their patients in a way that caters more to their lifestyles.”

By providing vision care professionals with a way to cut through the clutter and reach their busy patients on-the-go, the end result of using personalized messaging with Solutionreach, is increased revenue for the vision care provider; a more efficient use of time for the staff; and most importantly an improved experience for the patient.

ABOUT SOLUTIONREACH

Solutionreach, the pioneer in text and email messaging to patients, is the clear leader in providing patient communication and interaction solutions for health-care providers.



The patent-pending Solutionreach technology enables practices to increase revenue, streamline efficiencies and build patient loyalty. Based on purpose- driven technology, Solutionreach equips practices with a “high-tech” solution that does not sacrifice the “high-touch” personalization when communicating with patients. Solutionreach messaging solutions include every type of personalized patient e-communication including appointment reminders, confirmations, recare/recall, new patient referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more. Solutionreach enhances its messaging solution with SmileDash.com, an online patient interaction suite. Patients can now interact with their provider online in a secure environment to pay bills, view patient images, send secure messages, download forms, and more.

For more information, please visit http://www.solutionreach.com.