Dialing in Appointment Reminders for Optimal Response on Healthcare IT Today
In his latest piece for the Healthcare IT Today blog, Jim Higgins, the founder and CEO of Solutionreach, shares key insights from new research on patient appointment reminders. "You want to make sure ...
Read How'd You Meet Your Physician on Health IT Outcomes
Today, in an article in Health IT Outcomes, Jim Higgins, the founder and CEO of Solutionreach, writes about the growing role of online reviews for health providers. "Lack of an attractive online ...
Read Better Patient Relationship Management, Fewer No-Shows on Physicians Practice
In a new article in Physicians Practice, Jim Higgins, CEO and founder of Solutionreach, looks at new data about the impact of reminders on no-shows. He also discusses best practices to make those ...
Solutionreach Launches Digital Solution to Streamline Patient Check-In
SR Intake helps healthcare organizations eliminate paper—and errors—from the patient registration process With more than 50 percent of patients saying they prefer a doctor who lets them fill out ...
Mom Can I Text My Doctor Now on HIT Outcomes
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO of Solutionreach, talks about how practices can appeal to younger caregivers who may have different preferences than those they ...
Change the Way You Communicate Now on Inside Digital Health
In his latest article on Inside Digital Health, Jim Higgins, founder and CEO of Solutionreach, looks at how providers can practice the way they always have while changing and improving the way they ...
Read How the 3-3-3 Approach Revolutionizes Confirmations on HIT Outcomes
Every time a patient misses an appointment it has an impact on them, other patients, and the practice. Stemming the tide of no-shows is crtitical to being successful. In his latest contribution to ...
New Article Showcas"s Medical Office Survey Results on Healthcare IT Today
In a new article on Healthcare IT Today, Jim HIggins looks at the results of the recent State of PRM report. Over 700 healthcare providers and staff were surveyed to gather data about who is using ...
Read 5 Services that Make or Break Patient Satisfaction on HIT Outcomes
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO at Solutionreach, looks at the growing role of customer service in healthcare.  "Today’s patient interactions are best viewed ...
Latest From the PRM Pro on HISTalk: Want to Get Patients in the Office? Talk to Them Outside of It
In his latest contribution on HISTalk Practice, Solutionreach CEO and founder, Jim Higgins, discusses the importance of communicating with patients between visits. "It is not uncommon for weeks, ...