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Is a Patient Experience Officer Right for You? Now on Inside Digital Health
In his latest article on Inside Digital Health, Jim Higgins, founder and CEO of Solutionreach, talks about what a patient experience officer is and how to know if your organization needs one. He ...
Read Dear Unsatisfied Patient on Health IT Outcomes
In his latest article on Health IT Outcomes, Jim Higgins, founder and CEO of Solutionreach, provides insight on how to effectively respond to negative reviews. "Today’s savvy patients are a whole new ...
New In Medical Economics: Want Better Outcomes, Improve Patient Communication
In a new article in Medical Economics, Josh Weiner, president and COO at Solutionreach, looks at how improving patient communication can also improve outcomes. "Unfortunately, medical organizations ...
Read 5 Benefits of Digitizing Your Patient Intake Process on Inside Digital Health
Jim Higgins, founder and CEO of Solutionreach, discusses the benefits of a digital intake process in a new article on Inside Digital Health. In the article, he looks at the changing expectations of ...
Now on Medical Economics: PRM Technology, What's the Impact?
In a new article on Medical Economics, Jim Higgins, the founder and CEO of Solutionreach, looks at why patient relationship management (PRM) technology is playing a growing role in healthcare, and ...
Dialing in Appointment Reminders for Optimal Response on Healthcare IT Today
In his latest piece for the Healthcare IT Today blog, Jim Higgins, the founder and CEO of Solutionreach, shares key insights from new research on patient appointment reminders. "You want to make sure ...
Read How'd You Meet Your Physician on Health IT Outcomes
Today, in an article in Health IT Outcomes, Jim Higgins, the founder and CEO of Solutionreach, writes about the growing role of online reviews for health providers. "Lack of an attractive online ...
3 Tips to Get Millennials on Board with Preventive Care on Inside Digital Health
In a new article on Inside Digital Health, Solutionreach founder and CEO, Jim Higgins looks at some of the challenges of engaging millennials in preventive and primary care and what hospitals and ...
Solutionreach Launches Digital Solution to Streamline Patient Check-In
SR Intake helps healthcare organizations eliminate paper—and errors—from the patient registration process With more than 50 percent of patients saying they prefer a doctor who lets them fill out ...
Mom Can I Text My Doctor Now on HIT Outcomes
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO of Solutionreach, talks about how practices can appeal to younger caregivers who may have different preferences than those they ...