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Read 5 Services that Make or Break Patient Satisfaction on HIT Outcomes
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO at Solutionreach, looks at the growing role of customer service in healthcare.  "Today’s patient interactions are best viewed ...
Solutionreach
05/08/2019
New on Dentaltown, Comprehensive Communication, Comprehensive Care
Read the latest article on Dentaltown from Dr. Brett E. Gilbert on the importance of good patient communication and how you can provide good communication without sacrificing efficiency. "Patients ...
Solutionreach
11/16/2018
Latest From the PRM Pro Now on HIStalk Practice
Jim Higgins latest article From the PRM Pro on HISTalk examines what value-based care is and what payers are looking for in their value-based programs. He identifies five key initiatives payers use ...
Solutionreach
04/11/2018
Latest From the PRM Pro on HISTalk: Treating the Person Inside the Patient
In the latest in his series From the PRM Pro on HIStalk, Jim Higgins looks at how practices can do more to treat the person inside the patient. The Patient Provider Relationship Study found that many ...
Solutionreach
11/17/2017
New Article from Jim Higgins on Becker's Hospital Review
In a new piece on Becker's Hospital Review, Jim Higgins looks at the importance of innovation in healthcare regardless of what happens with Congress, the White House or the CMS. He takes a look at ...
Solutionreach
10/23/2017
Leveraging PRM to Reach Patients Without Losing Human Element in HISTalk Practice
In new article on HISTalk Practice, Jim Higgins discusses how to use technology to improve the patient-provider relationship without losing the human element. "These days, there’s not a health IT ...
Solutionreach
08/24/2017
Putting Patient Relationship Management First To Help Those With Chronic Care Needs
Managing chronic-needs patients is often a consuming effort for medical practices. The Centers for Medicare and Medicaid Services (CMS) recognized this when it created an opportunity for practices to ...
Solutionreach
04/13/2017
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