New Article Showcas"s Medical Office Survey Results on Healthcare IT Today
In a new article on Healthcare IT Today, Jim HIggins looks at the results of the recent State of PRM report. Over 700 healthcare providers and staff were surveyed to gather data about who is using ...
Read 5 Services that Make or Break Patient Satisfaction on HIT Outcomes
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO at Solutionreach, looks at the growing role of customer service in healthcare.  "Today’s patient interactions are best viewed ...
Latest From the PRM Pro on HISTalk: Want to Get Patients in the Office? Talk to Them Outside of It
In his latest contribution on HISTalk Practice, Solutionreach CEO and founder, Jim Higgins, discusses the importance of communicating with patients between visits. "It is not uncommon for weeks, ...
Now on Dermatology Times: 3 Benefits of PRM Technology
A new article in Dermatology Times takes a closer look at the State of PRM report that was released by Solutionreach. According to the article, "It’s no secret that one of the primary reasons ...
RCM Tip from Jim Higgins Now on Becker's
In his latest contribution to Becker's Hospital Review, Jim Higgins, founder and CEO of Solutionreach, suggests that to improve patient collections and experience, hospitals should examine collection ...
Data Analysis Uncovers Optimal Patient Reminder Timing
Three is the magic number: Ideal frequency and timing of appointment reminders increases confirmation an average of 156 percent Solutionreach, the leader in patient relationship management (PRM) ...
Read "Becoming the Ideal Doctor" on Medical Economics
In his latest article in Medical Economics, Jim Higgins, founder and CEO of Solutionreach, talks about what patients really want in a doctor. Hint: it isn't just clinical expertise. "As patients take ...
New on Silicon Slopes: For Solutionreach, 2018 Was All about the Future
Recently, Jim Higgins, founder and CEO of Solutionreach, shared his thoughts on 2018 and what's coming for the company in the Silicon Slopes magazine.  "Solutionreach has been around for nearly 20 ...
Solutionreach Launches SR Spotlight to Improve Practice Efficiency and Patient Experience
New Product Instantly Identifies Inbound Callers and Their Details from Practice Management System Solutionreach, the leader in patient relationship management (PRM) solutions, announced today the ...
Read 4 Ways to Address Socioeconomic Factors in Your Practice in HIT Outcomes
In his latest article on Health IT Outcomes, Jim Higgins, Founder and CEO at Solutionreach, looks at how socioeconomic factors affect patients and practices. Income, geographic region and other ...