Read about the Importance of a Patient Experience Officer on Physicians Practice
In a new article on Physicians Practice, Solutionreach COO, Josh Weiner talks about the importance of having a patient experience officer in your practice.  As patient expectations change, practices ...
5 Ways to Keep Patients from Feeling like a Number Now on EMR & EHR
In the latest post in his ongoing series on EMR & EHR, Jim Higgins looks at patient frustration over feeling more like a number than a person and how to combat this problem in your practice. People ...
Jim Higgins Addresses Patient Retention on Health IT Outcomes
"The shift to value-based healthcare means practices are feeling the pressure to improve their patient engagement and retention," said Jim Higgins in his latest article on Health IT Outcomes. Higgins ...