Read The Role of Technology in Patient Satisfaction on EMR & EHR
Jim Higgins, CEO and Founder of Solutionreach, looks at the role technology plays in improving patient satisfaction in his latest article for EMR & EHR.  "One of the most effective (and easiest) ways ...
Read How to Improve Communication to Improve Satisfaction on EMR & EHR
In his most recent guest post on EMR & EHR, Jim Higgins, CEO of Solutionreach, looks at how improving communication with patients can improve overall satisfaction. Why does that matter? "Happy ...
Read about the Importance of a Patient Experience Officer on Physicians Practice
In a new article on Physicians Practice, Solutionreach COO, Josh Weiner talks about the importance of having a patient experience officer in your practice.  As patient expectations change, practices ...
New on EMR & EHR: Part 1 on Addressing Common Patient Frustrations
Simply put, patients hate to wait. In his latest guest post on EMR & EHR Jim Higgins, founder and CEO of Solutionreach, looks at how patients feel about wait times and what you can do about it. He ...
5 Ways to Keep Patients from Feeling like a Number Now on EMR & EHR
In the latest post in his ongoing series on EMR & EHR, Jim Higgins looks at patient frustration over feeling more like a number than a person and how to combat this problem in your practice. People ...