Now on Health IT Outcomes: The Anatomy of Quality Patient Communication
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO of Solutionreach, looks at why quality patient communication is so important and how to create it. "Healthcare experts readily ...
Change the Way You Communicate Now on Inside Digital Health
In his latest article on Inside Digital Health, Jim Higgins, founder and CEO of Solutionreach, looks at how providers can practice the way they always have while changing and improving the way they ...
Now on HIT Outcomes - Addressing the Keys to Your Online Reputation
In his latest article on Health IT Outcomes, Jim Higgins, founder and CEO at Solutionreach, looks at some often missed aspects of online reputation. First, Higgins reminds readers why a provier's ...
Read The Role of Technology in Patient Satisfaction on EMR & EHR
Jim Higgins, CEO and Founder of Solutionreach, looks at the role technology plays in improving patient satisfaction in his latest article for EMR & EHR.  "One of the most effective (and easiest) ways ...
Read How to Improve Communication to Improve Satisfaction on EMR & EHR
In his most recent guest post on EMR & EHR, Jim Higgins, CEO of Solutionreach, looks at how improving communication with patients can improve overall satisfaction. Why does that matter? "Happy ...
Read about the Importance of a Patient Experience Officer on Physicians Practice
In a new article on Physicians Practice, Solutionreach COO, Josh Weiner talks about the importance of having a patient experience officer in your practice.  As patient expectations change, practices ...
New on EMR & EHR: Part 1 on Addressing Common Patient Frustrations
Simply put, patients hate to wait. In his latest guest post on EMR & EHR Jim Higgins, founder and CEO of Solutionreach, looks at how patients feel about wait times and what you can do about it. He ...
5 Ways to Keep Patients from Feeling like a Number Now on EMR & EHR
In the latest post in his ongoing series on EMR & EHR, Jim Higgins looks at patient frustration over feeling more like a number than a person and how to combat this problem in your practice. People ...