Our goal at Solutionreach is to equip your practice with the tools and services that you need in order to offer the best patient experience possible for every single patient that walks into your office.
Every tool has been designed to revolutionize the way that you engage with your patients, but some of them affect the patient experience more directly than others.
Here are a few of the features that help you optimize the patient experience for every single one of your patients - click on a feature to learn more!
Most of your patients are actively using social media, so Solutionreach has designed a tool to help you increase convenience there, too!
Thoughtful communication is a great way to build relationships with your patients.
With your personal touch, Solutionreach automatically sends personalized birthday wishes from you to your patients via email or text message. Messages are customized for your practice and can include graphics, photos, personalized messages, a special birthday promotion, a link to a video greeting, and custom signature fonts.
Though the process is automated, patients see that you have taken the time to think of them. It might sound simple, but our customers tell us that patients notice. More importantly, patients appreciate them, which means a better patient experience.
The HIPAA secure patient portal from Solutionreach is included with your service and is designed with your patients in mind.
With the portal, patients can easily log in and handle healthcare related issues 24 hours a day. They can pay their bills, exchange secure messages, customize their personal preferences, schedule appointments, safely view xrays and images, access secure documents, read your archived newsletters, or even use the portal for personal reminders and memos.