Automated Patient Reminders for Appointments and More.

                        Totally Automated. Completely Personal.

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                        Appointment Reminder Software


                        Automated appointment reminders are the quickest and easiest way to cut back on no-shows and connect with patients. With one single no-show a day costing your practice around $78,000 lost in annual revenue. Medical Appointment reminders can soothe this pain—while making patients happier. Over 80 percent of patients preferring text message reminders. 

                        Text, Email, and Phone Appointment Reminders

                        With the most advanced and intelligent appointment reminder system on the market, your practice is able to deliver personal reminders to all patients, based on their preferences and the appointment type they have scheduled. Patients can receive appointment reminders with specific pre-appointment instructions or information in the way they choose through:

                        • Text SMS message appointment reminders—with automated name, date, and customizable messaging 
                        • Phone call appointment reminders—recorded by your staff and then automated to the date and time you want 
                        • Email appointment reminders—automated name, date, time, plus customizable images, office info, social media, and referral links 

                        Now you can send medical appointment reminders the way patients prefer all while saving your staff time.

                        SR Conversations

                        Finally, you can categorize incoming texts and know which ones need your immediate attention—whether you're at the office or the beach. With its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant.

                        Patients appointment reminders don't require an app download or register for a portal. The whole thing is just ridiculously easy. 

                        For patients, communication’s never been easier. Nothing to download. No need to register. Just text and get answers. How awesome is that?!?

                        Learn More About SR Conversations

                        Are you sending text appointment reminders to patients?

                        If not, you should be. Here are three big reasons why:

                        1. 95% of Millennials say they want to receive text message appointment reminders and other texts from your office.
                        2. The preference for appointment reminder text messaging extends to older generations as well. Two-thirds of Boomers want texts from their providers.
                        3. More options = better communication. Add our text appointment reminder service to email and voice calls to totally meet patient preferences.


                        Intelligent patient recall from Solutionreach maintains high patient volume and increases practice revenue.

                        • Proactive messaging – Solutionreach improves ongoing care for patients by automatically delivering messages before a patient is due for a continuing care appointment. We’ll connect if they’re overdue as well.  
                        • Customizable settings – The content and design of patient recall messages are unique to your practice. Adjust scheduled delivery times, branding, or message text all based on individual practice preferences.
                        • Simplified scheduling – Streamline the scheduling process for patients through Solutionreach’s patient recall. Patients can easily schedule upcoming appointments with a click of a button directly from the recall message.

                        Check out the stats for Virginia Eye Institute!

                        They’ve improved recall bookings with Solutionreach automated messages.


                        appointments booked within the first 30 days

                        $1.6 million

                        in additional appointment revenue

                        Payment Reminders

                        Simplify payment notifications for your practice through Solutionreach’s patient reminder software and payment reminders feature.

                        You’ll have a variety of ways for office staff to remind patients of outstanding balances, including emails and the mobile app. Set up a notification schedule so payment reminders are automatically delivered to patients, helping your practice improve cash flow while saving valuable time for the office staff.

                        Product Notifications

                        How do you let your patients know it’s time to pick up products such as glasses and contacts, dental products and cosmeceuticals?

                        Solutionreach can send those patients a quick message to reduce delays for product pickups, and they’ll appreciate the outreach. You’ll appreciate not having to manually make the notifications. It’s win-win.

                        No-shows no more!

                        Sounds great, right? Find out how to make it a reality.