Most no-shows occur because patients simply forget about their appointment! Solutionreach messaging works! Let our automated text, email, and landline patient reminders IMMEDIATELY start reaching 100% of your patients, and say goodbye to no-shows!
STOP forgotten appointments by reaching them with a message they won’t miss! Patients automatically begin receiving messaging via text, email or personalized phone call. Communication preferences can be changed at any time for any patient, so you are sure to eliminate forgotten appointments by reaching them HOW they need to be reached!
Schedule messages for the time that will reach them most effectively. Immediate confirmations, 2 weeks out, 2 days out, or 2 hours out – our customizable sending options ensure that they are reached WHEN they will see it!
Patients confirm their appointment with just a click of a button on their screen or dial pad. Their confirmation comes directly to your front desk, so you know they’ve seen your message.
Reminders are customizable, so they look like they are coming directly from your staff. Not only will your patients remember their appointment, they will feel like you remembered them!
Not every patient uses electronic communication, so Solutionreach has automated messaging for them, too! Our phone reminders feature a pre-recorded message from your staff, telling patients to stay on the line and hear their appointment details.
The Solutionreach software recognizes the difference between mobile and landline numbers, ensuring that the appropriate reminder technology is used regardless of whether or not the number was put into the correct field on their documentation.
Our “Add to My Calendar” feature lets patients click a link and insert the appointment right into their personal calendar. Reminders even integrate with Google Now, so patients will have the extra information they need (like weather and traffic conditions at the time of their appointment) to not only MAKE their appointment, but get there on time!
Most companies charge a fee for every email address they collect. Our automated phone messaging includes a request for patients to leave a message with their email address and/or mobile phone number so they can receive electronic correspondence. That information is sent to you, so you’re able to add them to your e-messaging services like newsletters and ASAP or birthday messages! We will never charge you for gathering information - there are no hidden fees when you choose Solutionreach!
Reminding patients about their appointments has never been easier OR more effective!
Learn about more messaging services, like ASAP messaging to fill late cancellations, and birthday texts or emails to let patients know they are important to you! Remember: Solutionreach messaging is that it is only one part of a huge platform of tools to grow your practice, your revenue, your efficiency, and your number of engaged and happy patients! Request a demo by filling out the sidebar to see our platform in action and learn more!
Our customers agree! Here’s what some of them are saying about Solutionreach appointment reminders:
“Missed appointments were reduced by 80% within the first two weeks!”
– Dr. Glen Ceresa, DDS, Ceresa Smile Design
"Of all the patients we've sent an Appointment Reminder to, not one of them has missed their appointment!"
– Mt. Timpanogos Dental
“Patients have received their reminders while at the grocery store three hours before and made the appointment they would have missed. They really enjoy the birthday messages, often times thanking us for it.”
– Kevin L. Gee, OD, FAAO Gee Eye Care
“I love it and so do our patients. Not one single complaint and lots of praise. No shows are reduced and confirmations have increased. Easy to use, and results are fast!”
~Deborah Hartley, RDH / SmileWright Dentistry