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solutions Overview and Features
Decades of healthcare experience packed into one patient platform
Get the features you need to create positive patient experiences and grow your practice. Customized for dental, vision, and medical practices of all shapes and sizes.
Overview
As much about service as about software
We help practices become more efficient, effective, and financially secure. Whether you have one location or 10,000, expect 24/7 service, unparalleled software reliability, and swift issue resolution.
Patient Communications
Quick. Clear. Custom communications.
Personalize and automate outreach to individual patients or groups. Every interaction looks and sounds like your practice, not a robot.
Two-Way Texting
Text patients in real time from your office number or website. Perfect for confirming prescriptions and payment, requesting insurance, and answering patient questions.
Video Call/Telehealth
Fill your schedule and earn more revenue by giving patients the option to meet virtually or in person.
Automated Outreach and Education Campaigns.
Create targeted newsletters and campaigns that educate patients, market new products and services, drive appointments and referrals, and keep your patients connected with your practice. All within Solutionreach.
Refer a Friend
Make it easy for patients to refer family and friends with the Refer a Friend button in emails, texts, newsletters, and surveys.
Batch Messaging
Message a group of patients (or all of your patients) at once via email or text. Create messages from custom lists by uploading a CSV with patient ID, name, or DOB.
Appointment Management
Manage more appointments with fewer phone calls
Give your patients and staff a convenient and efficient appointment experience from beginning to end.
Online Patient Scheduling
Let patients request appointments anytime, anywhere. Perfectly integrated with your practice management system.
Digital Intake
Streamline the patient intake process by automatically sending intake forms to new patients prior to their appointment.
Appointment Reminders
Send patients personalized text, email, or voice reminders with the ability to instantly cancel or
reschedule.
Patient Surveys
Request feedback from patients with surveys. Customized by patient group and automatically sent while the experience is still fresh.
Recall
Automatically identify patients due for their next appointment, and reactivate them with a personalized message.
Office OperationsSmooth operations, happy front office
Acquire more patients and improve operational efficiency with features designed to improve staff productivity and optimize costs.
Location Management
Manage patient communications and business support across multiple practices. Ideal for DSOs and other enterprise practices.
Phone System
See which patient is calling before you pick up the phone. Caller intelligence seamlessly integrates with your GoToConnect phone system and practice management system.
Payment Technology
Send automatic payment reminders and enable instant online payment via debit, credit, HSA, or FSA.
Reputation Management
Collect, monitor, and respond to patient reviews to maximize your star ratings and attract more patients. Compare your online reputation to competitors to know where you’re winning and where to improve.
Mobile App
Easily transition between the Solutionreach desktop version and our mobile app to communicate with patients anytime, anywhere.
Integrations
So. Many. Integrations.
Solutionreach integrates with 400+ practice management and EHR systems. On the off-chance we haven’t integrated with yours, we’ll look into building it.
Explore Integrations