solutions Overview and Features

Decades of healthcare experience packed into one patient platform

Get the features you need to create positive patient experiences and grow your practice. Customized for dental, vision, and medical practices of all shapes and sizes.

Overview

As much about service as about software

We help practices become more efficient, effective, and financially secure. Whether you have one location or 10,000, expect 24/7 service, unparalleled software reliability, and swift issue resolution.

Patient Communications

Quick. Clear. Custom communications.

Personalize and automate outreach to individual patients or groups. Every interaction looks and sounds like your practice, not a robot.

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Two-Way Texting

Text patients in real time from your office number or website. Perfect for confirming prescriptions and payment, requesting insurance, and answering patient questions.

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Video Call/Telehealth

Fill your schedule and earn more revenue by giving patients the option to meet virtually or in person.

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Automated Outreach and Education Campaigns.

Create targeted newsletters and campaigns that educate patients, market new products and services, drive appointments and referrals, and keep your patients connected with your practice. All within Solutionreach.

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Refer a Friend

Make it easy for patients to refer family and friends with the Refer a Friend button in emails, texts, newsletters, and surveys.

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Batch Messaging

Message a group of patients (or all of your patients) at once via email or text. Create messages from custom lists by uploading a CSV with patient ID, name, or DOB.

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Appointment Management

Manage more appointments with fewer phone calls

Give your patients and staff a convenient and efficient appointment experience from beginning to end.

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Online Patient Scheduling

Let patients request appointments anytime, anywhere. Perfectly integrated with your practice management system.

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Digital Intake

Streamline the patient intake process by automatically sending intake forms to new patients prior to their appointment.

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Appointment Reminders

Send patients personalized text, email, or voice reminders with the ability to instantly cancel or
reschedule.

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Patient Surveys

Request feedback from patients with surveys. Customized by patient group and automatically sent while the experience is still fresh.

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Recall

Automatically identify patients due for their next appointment, and reactivate them with a personalized message.

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Office Operations

Smooth operations, happy front office

Acquire more patients and improve operational efficiency with features designed to improve staff productivity and optimize costs.

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Location Management

Manage patient communications and business support across multiple practices. Ideal for DSOs and other enterprise practices.

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Phone System

See which patient is calling before you pick up the phone. Caller intelligence seamlessly integrates with your GoToConnect phone system and practice management system.

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Payment Technology

Send automatic payment reminders and enable instant online payment via debit, credit, HSA, or FSA.

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Reputation Management

Collect, monitor, and respond to patient reviews to maximize your star ratings and attract more patients. Compare your online reputation to competitors to know where you’re winning and where to improve.

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Mobile App

Easily transition between the Solutionreach desktop version and our mobile app to communicate with patients anytime, anywhere.

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Integrations

So. Many. Integrations.

Solutionreach integrates with 400+ practice management and EHR systems. On the off-chance we haven’t integrated with yours, we’ll look into building it.
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Fill your schedule, not your to-do list

Let’s see what we can achieve together.

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