Online Reputation Management: Take Control of Your Online Reputation
Your online reputation is a snapshot of how you appear on the web. It consists of how visible you are and how you’re perceived in regard to search results and patient reviews that lurk around every virtual corner.
79% of consumers state that they trust online reviews as much as personal recommendations, so it’s clear that healthcare practices have to take a proactive role in monitoring, managing, and maximizing their online reviews.
Solutionreach makes it easy to manage, monitor and maximize your online reputation. Here are some of the ways we do it. To learn more, watch the short video above and schedule a quick demo with one of our experts.
Monitor Existing Online Reviews
We call this feature “Active Monitor” because it actively combs the web looking for all reviews mentioning your practice to find out exactly what is being said about them online.
The findings are reported directly to you within your Solutionreach dashboard, along with other important information like an overall review score and a comparison review rating.
This feature allows your practice to routinely track your evolving online reputation.
Populate the Web with New Reviews
Solutionreach solves the problem of not enough reviews as well as the appearance of negative reviews.
As Solutionreach is helping you gather patient reviews, the system will automatically direct patients to the sites where positive reviews are most needed. Our direct connection with Google Places Pages enables us to effectively manage your online reputation.
Our tools for collecting patient reviews and allowing you to populate any site you like with them can also do wonders for your Google search ranking.
Local business listings are the basis of your Local Search presence, even if you have a website. With hundreds of directories available that house NAP information (Name Address Phone), it becomes nearly impossible to manually submit to and manage your practice information one listing at a time.
Solutionreach automatically submits to these directories, and helps your practice manage the existing listings. It’s called Business Listings Identity Management for Local Search, and Solutionreach is the answer to maximizing its effect on your online reputation.
Like all of our features?
Every tool and service for online reputation management is included with your Solutionreach service.