Solutionreach helps your multi-location healthcare group standardize communication, streamline workflows, and improve performance at scale with one enterprise patient engagement platform.
40% reduction in no-shows
50% reduction in manual patient outreach time
20% reduction in tech and vendor spend
Tools built for single practices can’t support the complexity of managing
multiple locations. You need a better way to keep communication consistent,
workflows aligned, and leadership in the loop.
Disconnected solutions create fragmented workflows, messy reporting, and inconsistent experiences across every location and team.
When you can’t see what’s happening across locations, it’s hard to track performance, keep standards in place, or know where teams need support.
Your local teams still need room to adapt workflows to their specialty, staffing, and day-to-day reality — without breaking company-wide standards.
The more locations you add, the harder it gets to roll out changes, manage permissions, keep reporting clean, and make sure every team is working the same way.
25–35%
patient response rate to review requests with Solutionreach
Set centralized workflow standards while allowing local teams to adapt execution.
Use shared dashboards and reporting to monitor performance across locations, identify gaps faster, and improve consistency across the organization.
Keep reminders, intake, and follow-up more consistent across your locations without removing local flexibility.
Bring overdue patients back with targeted recall, then keep more appointments on schedule with automated reminders.
Turn more consistent recall and communication into stronger revenue performance across your network.
Roll out shared workflows and standards to new locations without creating more operational sprawl.
We’ll help you roll out Solutionreach across every location with the support
enterprise teams need to move forward confidently.
New locations onboard Solutionreach in 3 days on average
“I love the care and attention that our CSMs have provided. The onboarding experience was wonderful, and in fact the smoothest onboarding I've been involved in. Change is scary, and SR made the change as smooth as possible.”
Solutionreach supports multi-location groups with patient administration system software that centralizes patient communication through a single Location Hub that works with your existing EMRs. This allows organizations to standardize workflows, automate patient outreach, and consolidate vendors across dozens or hundreds of offices without disrupting core clinical systems.
Yes, Solutionreach is an enterprise-level patient administration software with configurable workflows designed to support specific needs across locations, specialties, and service lines. Teams can segment communication by service line — such as specific lens types for vision or cleanings for dental — and deploy specialized clinical workflows like chronic care tracking, post-op instructions, and referral coordination.
Solutionreach is built to deliver standardized workflows with local flexibility. Corporate teams can create brand-approved messaging templates for recalls, reviews, and campaigns, which local teams can then execute to fit their daily operations. Meanwhile, centralized dashboards and enterprise reporting give leadership complete visibility into location-level performance.
We recommend a phased rollout strategy designed to deliver early wins, typically starting with SMS consolidation and reminders before scaling up to transactional confirmations and service-line campaigns. To ensure a seamless transition, multi-site implementations are guided by a dedicated account team, including implementation specialists and Customer Success Managers, utilizing a proven onboarding process.
Permissions are managed securely through Single Sign-On (SSO) and Multi-Factor Authentication (MFA) to protect patient data. IT and administrative leaders can easily grant granular, role-based access for clinical, operational, and IT staff, which simplifies onboarding and offboarding while maintaining strict location-level control.
Talk with our team about standardizing patient engagement
across locations while preserving local flexibility.
