Your practice, in the palm of their hand!
Simplify care management for your patients and your practice with the new mobile app from Solutionreach.
PatientReach Mobile is a free mobile download for your patients, from your practice. With quick and easy tools like secure messaging, appointment requests, and lightning fast payment collection, your practice will never be farther away than your patient’s back pocket!
A description of the app’s features are listed below. You can also take a free demo of Solutionreach to learn more!
Everything your patients need to stay in touch with your practice is right at their fingertips.
They can click to navigate, call, or add your contact information into their phone’s directory.
You can upload a photo of your office, your staff, or just your logo to match the look and tone of your unique practice.
Facebook and Twitter icons will appear on the main page, encouraging patients to connect with your practice through social media.
Notifications automatically appear on this screen for unread messages or upcoming appointment and payment-due reminders.
Patients can also receive push notifications that prompt them to open the application to securely view unread messages from your practice.
The password protected sign-in process ensures that the messages you exchange with your patient through the application are compliant with HIPAA guidelines for patient communication.
The subject of each conversation can be viewed from the main messaging screen, allowing patients to click and view the discussion in the text format they’re used to
Patients can safely send images to your practice. Similar to any SMS conversation, they can elect to upload an existing image from their phone or take a photo right from the composition window.
Previous and upcoming appointments can both be viewed in the appointment section of the application.
Patients can also click on the plus sign to schedule a new appointment with your office.
Automatic prompts appear when a patient still needs to confirm an upcoming appointment.
Patients can click on an upcoming appointment to access tools that let them:
PatientReach Mobile makes it simple for patients to view outstanding balances and submit mobile payments, allowing you to offer services that streamline payment collection and improve your cash flow.
Patients can view their invoice history right from their phone, adding convenience for patients and saving time for your staff. An itemized list helps your patients understand how much they owe and what they are paying for.
Patients can elect to make full or partial payments, and can then submit the payment by taking a secure photograph of their credit card or entering the information manually.