Let's Get Motivated!
Raise your hand if you've ever had unmotivated employees. Well, you're not alone. Our question this week was about how to encourage employees to be a bit more self-motivated. Be sure to check it out! ...
Why Online Scheduling Is Like Magic
Have you been wishing for a full schedule that happens magically? Online scheduling might make your wishes come true. This infographic shows who wants online scheduling and why and how it benefits ...
How to Cut Reminder Costs by 50 Percent
Appointment reminders, while super important to getting patients to remember their appointments, can also become a huge time (and money) sucker. Read on to find out more about what one practice did ...
Moving Patients From Consultation to Treatment
Many specialties (orthodontics, aesthetics, etc.) experience the same thing over and over again--patients coming in for a free consultation but never moving on to treatment. But even specialties that ...
Brain on Fire: A Review of My Favorite Conference Session This Summer
I am lucky as a patient to get to attend conferences each year that teach science, research, and data with personal stories to go with them. One such event I attended this summer was Global Genes. ...
Tips to Create a Dynamic Patient Experience
Every provider understands that their patients live life in the fast lane. With the endless demands we all face, it is no surprise that scheduled appointments are sometimes missed. To keep up with ...
Healthcare Horror Stories...Scarier Than a Monster Any Day!
If you're like most healthcare professionals, you've experienced things that most people would never dream of. From patients refusing to pay (I heard of one patient who threw a fit over a $1.26 ...
Helping Patients with Special Needs
We received a great question this week about how to create a good experience for everyone when a special needs patient comes in for a visit. I'd love to hear your ideas as well! It is such an ...
Understanding how HIPAA Impacts Text and Email Communication
This is an excerpt from the guide, “Become a Text and Email Compliance Guru.” To read the full guide, you can download for free by clicking here. It can be a scary world of compliance out there. We ...
Creating Holiday Fun...For YOU!
Yes, it's important to make the holidays fun for patients, but in this video we talk about ways to make the holidays extra awesome for you and your staff! I can't wait to hear what you guys do around ...
Medical Center Improves Outcomes and Reduces No-Shows by 80 Percent
Community Medical Center (CMC) in Falls City, Nebraska is a 25-bed critical access hospital and multi-specialty rural health clinic that serves a small community of about 4,000 people. They strive to ...
Five Quick Steps to Improving Patient Education
There is no disputing the fact that doctor-patient communication is a super-important part of delivering care. Connecting with patients, and ensuring they have the information they need to make ...

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