Maximizing Patient Engagement Encourages Patient Retention
Strategies to Better Connect with Patients When is the right time to use patient engagement tactics in your practice? Before a person becomes a patient? Once they're an active patient? Or after their ...
Easy Ways to Educate Patients in the Waiting Room, the Exam Room, and the Living Room
Poor health literacy in your patients has a direct impact on the patient satisfaction levels and overall revenue of your practice. In this quick video, I share some of the easy ways you can improve ...
3 Steps to (Better!) Management of Patients with Chronic Diseases
Chronic conditions are a true “epidemic” in the U.S. More than half of all adults have at least one chronic condition (with many patients having multiple). Experts estimate that around 70 percent of ...
Two Quick Tips for Avoiding Missed Appointments
Most patients do not miss their appointments on purpose.  Generally, the scheduled appointment has just slipped their mind.  In fact, a recent study found that the #1 reason patients miss ...
Three Major Practice Stressors and How to Ease the Pain
It’s no secret that managing a busy practice is a challenging job. The stresses of daily operation are compounded by knowing that people’s well-being, personal information, and trust are all resting ...
Why Patient Education...Take Two Minutes and Find Out
Did you know that just 12 percent of U.S. adults have proficient health literacy? Over the next 12 weeks (every Thursday!), we will be discussing ways to improve the health literacy of your patients ...
Webinar Alert: How to Save Time, Increase Revenue, and Make Patients Happy 
Can you believe that we've already made it to the fourth month of the year? It's the perfect time to get your patient relationship goals back on track (or improving even more!). Fortunately, we're ...
Reducing No-Shows in your Practice
The average practice sees no-shows rates as high as 20 percent. No-shows can drastically reduce revenue and waste everyone's time and energy. Fortunately, there are things you can do to help ...
Simple Ways to Engage Patients and Build Your Practice
With technology and social media invading every corner of our lives, an increasing number of channels are becoming available for you to engage your patients. Utilizing these new ways to engage your ...
How to Prepare Your Patients for Treatment
This is a guest post from Sharon Williams of Koch Orthodontics in Loganville, GA.  Anxiety before a dental appointment happens to the bravest of patients. Fortunately many patients find themselves ...
5 Ways to Communicate with Patients Between Visits
In the current business world, adding value is the core of any professional relationship. If you are not enriching your patient relationships, one of your competitors will find a way. In our recent ...
The Importance of Building a Connection between Appointments
When the term "patient experience" is mentioned, usually a few obvious aspects come to mind: wait time, interactions with the staff, competency of the doctor, and organization of the practice. Those ...

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