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Learn the Second Step to Successful Patient Education
In the last post on successful patient education, we shared tips to help increase patient loyalty by providing the right education to the right patients. Your patients are already doing their own ...
Learn the First Step to Successful Patient Education
One great way to stay connected to your patients is to send them helpful tips and education between visits. According to Pew Research, 72 percent of patients search the Internet for health ...
Automated Practice Marketing
Marketing your practice can be difficult.  You have so many other tasks on your to-do list, that sometimes promoting your office doesn’t take priority.  However, an effective marketing strategy is ...
Staying Connected Prevents Missed Appointments
Most patients do not miss their appointments on purpose.  Generally, the scheduled appointment has just slipped their mind.  In fact, approximately 35 percent of missed appointments occur because the ...
Automated Patient Waiting Lists
Keeping an appointment calendar full is a struggle most practices face.  Consistently delivering reminders encourages patients to take action and respond to the practice.  As a result, there are ...
Interactive Messages Prevent Patient No-Shows
Sending messages to patients reminding them of an upcoming appointment is a strategy many practices use.  These messages are usually sent through text or email, and have been shown to greatly reduce ...
Automate Daily Patient Communication
Healthcare facilities have many tasks that are necessary to keep their business running, such as answering phone calls, scheduling appointments, sending appointment reminders, processing payments, ...
Characteristics Practices with High No-Show Rates Have in Common
Missed appointments are a challenge that every practice will face at some point.  Growing a practice can be difficult when patients schedule appointments and then don’t show up.  These missed ...
Segment Patients to Send Relevant and Timely Information
Every patient is different, and their medical needs and conditions will require different information from their healthcare provider. Segmenting the patient population on a variety of criteria, such ...
Save Time with Group Messages
In any type of medical practice, many hours are spent on the phone with patients. One way to reduce the amount of time on this task is to move from individual phone calls to group email or text ...
Perks for Practices Using Integrated Texting Solutions Part 2 of 2
In the previous blog post, we discussed the ways a healthcare practice benefits from taking advantage of a texting solution that is integrated with the existing patient management system. But ...
Perks for Practices Using Integrated Texting Solutions Part 1 of 2
In today’s world, patients conduct most of their business from their mobile phones. In fact, 72 percent of Americans own a smartphone, and patients enjoy the flexibility of being able to communicate ...