Using Email to Schedule More Appointments
In the latest edition of our SolutionTeach: Practice Marketing series, I discuss how you can optimize your patient newsletters and emails to boost the number of appointments scheduled in your ...
8 Surprising Statistics about Online Reviews
We live in a digital society. Virtually everyone surfs the web on a regular basis. The internet has created a fundamental shift in the way we interact with businesses of all types—including ...
Improving the Patient Experience: From the Website to the Waiting Room
As a woman who lives with multiple chronic autoimmune conditions—essentially a professional “patient”— I spend a lot of my time managing the logistics of my healthcare.  How nice it would be if ...
Examples of Compliant Responses to Online Reviews
In our last Solutionteach video, we talked about some of the ins and outs of responding to online reviews without revealing PHI. If you missed that video, check it out here. In the latest edition in ...
Don't Miss Your Chance to See SR Spotlight Firsthand
SR Spotlight seamlessly integrates with your VoIP phone system and practice management system to identify inbound callers. SR Spotlight will appear in a pop-up window triggered by the inbound call. ...
3 Tips to Reduce Distractions and Boost Productivity
As office (and life) experience has proven, some days are just sometimes simply worse than others. The busyness and chaos that sets in, even on a typical day, is largely inevitable and unavoidable. ...
How to Respond to Reviews...While Staying Compliant
It's a tough question. How do you manage online reviews (especially negative ones!) without giving away PHI? With online reviews having incredible power over your reputation, it is important that ...
How to Get Patients to Respond to Invoices
College Avenue Vision Clinic provides the Houghton, Michigan community with comprehensive eye and vision wellness services. The team strives to provide every patient with excellent customer service ...
Small Things Make a BIG Difference
We recently posted about how little things, like sending a “Happy Birthday” video to patients, can make a huge difference in patient satisfaction and loyalty. It is also a great marketing ...
6 Ways to Make Medical Billing Easier
Managing your practice revenue, billing procedures, and patient accounts are time-consuming and tedious tasks– to put it lightly. Medical billing can really be a difficult part of practice ...
Patient Referrals: 7 Easy Ways to Fill Your Schedule
Everyone wants a bustling practice. A full schedule. Happy patients filling the waiting room. The question is—how to make that dream become a reality? One of the most important elements of practice ...
We are Patients Too...a Personal Story
Two years ago, I was diagnosed with Parathyroidism by my family physician. He sent me to an Endocrinologist who, after several tests and biopsies, recommended that I have surgery to remove the small ...

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