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    Health System Addressing Social Determinants of Health with Text Messaging
    The providers at one full-service health system in Michigan see patients for everything from coughs and minor injuries to open-heart surgery. In their emergency department alone, they see over ...
    Lea Chatham
    10/20/2021
    Is It Time to Think about Patient Reactivation? Yes.
    I was just reading an article about organizations like Cleveland Clinic getting back to basics with reactivation. Taking the time to build a patient recall strategy is more than just a good idea—it’s ...
    Lea Chatham
    10/20/2021
    Let’s Celebrate Our Health Heroes during National Hospital Week
    My sister-in-law is a ER nurse at a large metropolitan hospital in Houston, Texas, and that personal connection has helped me put healthcare professionals’ sacrifices and heroism of the last year ...
    Mike Rigert
    10/05/2021
    Don’t Leave It to Luck: March Is an Opportune Time for Recall
    Timing can be everything when it comes to preventive care. Patients want to be quickly alerted of potential health concerns before they become problems. Similarly, healthcare organizations want to be ...
    Mike Rigert
    10/03/2021
    CDC Spells Out Benefits of Getting the COVID-19 Vaccine
    The COVID-19 vaccine is being distributed and administered to people across the U.S. in a nationwide effort to vaccinate as many as possible as quickly as possible. Through public education ...
    Mike Rigert
    10/02/2021
    Keeping Patients at the Center of the Care Experience
    To say that healthcare is going through a rough patch right now might be the understatement of all understatements. After nearly 18 months of continuously battling COVID, healthcare organizations now ...
    Mike Rigert
    09/08/2021
    4 Ways to Maximize the Newest Phase of the Vaccine Rollout
    While mass vaccination sites were clearly indispensable when we needed to get shots in arms as quickly as possible to those who wanted them, most large-scale vaccinations centers around the country ...
    Mike Rigert
    09/06/2021
    Free Webinars: COVID Vaccine Rollout and Appointment Workflow
    "Proven Communication Strategies to Improve Your COVID Vaccine Rollout" Tuesday, March 16 1 PM ET/10 AM PT Register Now Join Lea Chatham for a closer look at how more effective communication has ...
    Mike Rigert
    09/03/2021
    3 Tips to Help Patients Avoid COVID Misinformation
    As we battle the current surge of COVID cases and hospitalizations there’s yet another  danger to public health lurking behind the scenes—COVID misinformation. From social media posts, to internet ...
    Mike Rigert
    08/20/2021
    Telehealth’s Short- and Long-Term Future Role Remains Uncertain
    Though telehealth and other virtual health services have become a fixture for healthcare providers and their patients, it’s still unclear how extensively they may be used in the near future and once ...
    Mike Rigert
    08/20/2021
    5 Tips for Smoother Patient Access to Health Information
    HIPAA (the Health Insurance Portability and Accountability Act of 1996) is one of the most frequently used terms in healthcare but it’s also one of the most misunderstood. While patients have had the ...
    Grace Cordovano
    08/07/2021
    4 Ways to Leverage Patient Communications to Maintain a Competitive Edge
    Increasingly, healthcare organizations are having to take cues from non-traditional care sources in order to stay one step ahead of the competition. Patient demand for greater convenience and the ...
    Mike Rigert
    08/02/2021
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