No matter what you’re doing to celebrate Independence Day 2022—a family BBQ, a day at the lake with friends, or just relaxing at home—we wanted to wish your entire healthcare team a happy holiday ...
How New HHS Guidance on HIPAA and Audio Telehealth Can Impact You
I It’s nothing earth-shattering, but new guidance issued this month from the Department of Health & Human Services (HHS) on HIPAA security rules and audio-only telehealth visits may make the ...
Give a Shout Out to Your Nursing Assistants
Nursing assistants and aides play a key role in delivering quality care to your patients and residents, including at long-term care facilities. Please take a moment to recognize and show your ...
Keeping Patients, Staff Safe From Violence and Active Assailant Scenarios
It’s every healthcare practice and facility administrator's worst nightmare—a situation where someone has entered your office or building with the intent to harm patients and staff. Unless you’ve ...
10 Reasons Why Texting Patients Is a Best Practice
Various forces have combined in recent years to make text messaging the “go-to” channel for connecting with your patients. The ongoing digital transformation, consumerism trends influencing ...
Reversing Lower Rates of Cancer Screenings, Preventive Care With Recall
June 5 is National Cancer Survivors Day. But unfortunately due to debilitating gaps in care during the pandemic era, there may actually be fewer actual cancer survivors this year than in previous ...
How to Group Message Patients Like a Pro and Stay TCPA Compliant
Benjamin Franklin famously said, “By failing to prepare, you are preparing to fail." Perhaps never was this sentiment more apt to healthcare than in the last few years of continual crises and global ...
The Dental Patient Experience: What It Is & Why It Matters
“My favorite activity is going to see my dentist,” said no one ever. The unease and discomfort people often feel prior to a dental appointment tends to keep it off of people's top 10 fun list. And ...
Navigating the Ups and Downs of Patient Appointment Volumes
The hits keep coming. If it’s not global health threats it’s staff shortages and surging inflation throwing yet another curve ball at healthcare practices. If it seems like you just can’t get a break ...
9 Easy Tips to Assist Unhappy Patients and Boost Retention
Ensuring that every patient has a pleasant, positive healthcare experience is obviously not within your control—not even close. There will always be patients who for whatever reason simply are ...
5 Best Practices for Online Patient Scheduling
Given the pace of technological advances, you can hardly blink without seeing major changes in how we live, how we work, and how we interact. And it’s likely no big surprise that the phenomena is ...
National Nurses Week: An Opportunity for Increased Appreciation
Everybody wants to feel appreciated and recognized for their contributions to the success of your healthcare practice—and that includes nurses. May 6-12 is National Nurses Week, and it’s a great ...