Do You Know How Your Patients Really Feel?
In your busy healthcare practice, you see lots of patients every day. Most of them are pretty happy with their experience, but occasionally there is a patient who has a bad experience or has a ...
What Is MIPS and Why Should You Care
Last year, MACRA become the law of the land, replacing Meaningful Use, PQRS, and The Value-based Modifier. The goal? Consolidate the existing incentive programs and continue to expand ways to reduce ...
Free Webinars to Help You Build an Awesome Recare Program
Bringing patients back to your office is important in building a successful practice. It might seem overwhelming, but rolling out an effective recare strategy is easier than you think and can be a ...
Two More Reasons Why Your Practice Management System Isn’t Designed to Communicate with Patients
In a previous post, we talked about how your existing practice management system (PM) is great at managing patient data, but it falls a little short when it comes to actually communicating with your ...
Three Features of Great Texting Solutions
Most people are texting their friends, coworkers, family members every day. It’s an easy way to stay in touch with everybody. And texting is becoming more widespread in businesses as well. Mechanics, ...
How Your Online Reviews Can Grow Your Practice
Not too long ago, when people were looking for a new healthcare provider, they would ask their friends and neighbors for suggestions. Now, with so much information online, fewer people are asking for ...
Are You Getting the Most from Your Patient Portal?
Playing phone tag is a game most people hate. Thankfully, with all the different ways you can communicate today, the need to actually make a phone call (and leave a voicemail) has drastically ...
The Convenience of Online Scheduling
If keeping the lights on is a priority for your practice than you probably spend a lot of time trying to keep your appointment schedule full. Unfortunately, in many offices, the only way patients can ...
3 Ways to Make Your Practice Appeal to Patients
Man, have you noticed that there seem to be a lot of healthcare practices out there, and new ones popping up every day? It’s crazy, and patients are really taking advantage of the options to shop ...
Three Benefits of Prioritizing Patient Engagement
For practices of any size, engaging with patients is a great way to make sure they keep coming back. Sometimes this task seems overwhelming. You’re running a healthcare practice and you have a lot on ...
Why Your Practice Management System Isn’t Designed to Manage Patient Relationships
It’s no secret—running a successful healthcare practice is complicated. Not only do you have to worry about scheduling appointments, you have to keep up with patient records, make and answer phone ...
Here's Why Connecting Patients and Providers Matters
Recently, the new editor of our blog told me we were going to start telling our personal patient stories. We’re going to let people know that we aren’t just here to make money. We’re here because we ...