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Your practice comeback story starts today.

Solutionreach offers telehealth enablement, constant communication, and convenient patient access to providers. With patient relationship management, you'll not only survive COVID-19...but thrive going forward.

 

Get Access to Solutionreach Tools

An eyecare practice in Pennsylvania said...

"Solutionreach has been an essential tool for us. We are in contact with our patients every day. You have made this crisis so much easier to deal with. So glad we opted for your services!"

Learn how other practices are increasing their usage of Solutionreach

We're delivering 10 million messages per day during the COVID-19 crisis.

That's 10 million essential patient-provider connections.

One of our Alabama customers told us...

"We love Solutionreach! So glad we were lucky enough to subscribe right before the coronavirus situation became an issue. It has allowed us to quickly and easily communicate with our patients."

Learn how other practices are increasing their usage of Solutionreach

Using Solutionreach Tools to Bounce Back From COVID-19



As COVID-19 challenges your practice and the rest of the world, communication has never been more important. With good communication, you can help patients stay prepared and connected at the time when they need it the most. There are a bunch of ways you can use Solutionreach tools to help you connect with patients—enabling telehealth visits, delivering important instructions and information, and giving them a convenient way to communicate with your practice. And one of the best parts about it? You can access all of these tools remotely...so even if you’re not at the office, Solutionreach is still working for you!

Put your telehealth tools to use.

Use Solutionreach to support an end-to-end workflow so you can see patients and generate revenue. Whether you use SR Conversations for text check-ins, SR Telehealth for secure, video visits, or another third-party solution, Solutionreach supports the process from online scheduling to reminders with visit instructions to post-visit surveys. Deliver care to patients within the safety and comfort of their homes to maintain revenue without putting patients at risk.

Learn more

Create patient groups and send messages via text and/or email.

Get important education and information to specific groups of patients. You can add patients to a group manually or based on criteria, then send them a brief email and/or text message. You can also create a group that includes all of your patients. This short knowledge base article walks you through the process of creating groups and sending group messages.

"My Lifeline" During COVID-19 Closure

Amber Haney of Bowersox Vision Center in Kentucky shares how she has used Solutionreach templates to very quickly connect with patients and update them during the COVID-19 outbreak.

Leverage two-way text messaging to improve patient access.

With two-way text messaging, you can respond to patients quickly, even when high call volumes would typically cause a long wait time. Office staff can handle multiple conversations at once while still focusing on in-office patients. Two-way text also allows patients to check-in remotely from their vehicles. Staff can text the patient when it's time for them to see their provider.

Send newsletters that keep your patients informed.

It's a perfect solution for getting in-depth information to patients, and Solutionreach has lots of ready-to-go templates to get you started. Read this article to learn how to quickly edit and send a newsletter. Then, choose a template, adjust as needed, and start educating your patients.

About Coronavirus (COVID-19)
Home Supply List
Prep/Prevention Tips
Wash Your Hands
Common Symptoms
High Risk Populations
Emergency Warning Signs
Managing Stress
Office (Open)
Office (Limited Hours)
Office (Closed)
Office (Re-Opened)
Telehealth Available
Call Us

Deliver important pre-visit instructions.

Pre-visit instructions can be used to send additional information to patients when appointment reminders are sent. You can create and then enable pre-visit instructions with messaging such as, "If you are experiencing coronavirus symptoms such as a cough, fever, or shortness of breath, please contact our office before your appointment." If you're already using pre-visit instructions, you can simply edit the existing instructions to include this type of information.

 

"How can Solutionreach help me during the COVID-19 outbreak?"

We created a video for that! Here are some ways Solutionreach customers are giving patients access to their practice, helpful information, and peace of mind during the COVID-19 crisis.

A Practice Testimonial

“I was super stressed about trying to get the right information into our patients’ hands quickly, so I was thrilled to find the Solutionreach COVID-19 templates. They looked amazing and were so easy to edit. Thank you! Thank you! Thank you!”   - Debbi Christiansen, Arches Foot and Ankle Clinic

Download Now

Solutionreach's COVID-19 Newsletters Saved the Day!

 

 

Leading healthcare organizations trust Solutionreach for patient communication.



Why should YOU?

At the forefront.
 
1st
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.


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