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Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

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So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5 percent of no-shows
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

75 percent want text messages
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10 percent better review
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We recouped our investment from our first appointment through Solutionreach. Every day we’re recouping our investment several times over.”

- Marie Gambetta, CEO, Advanced Dental



Why trust Solutionreach?

At the forefront.
 
first-text-icon
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 


Resources

Recent Posts

See more posts
How Using the 3-3-3 Method Can Jump-start your Reminders
After a thorough review of millions of reminder messages, our analysts came up with the 3-3-3 method for sending reminders. Following this technique will boost confirmation rates by more than 150 ...
May 23, 2019
3 Patient Satisfaction Lessons Stolen from Amazon
Last year, I ordered 64 items from Amazon. That is at an astounding rate of five or more packages every month. Wow. I’m afraid to even guess how much money I spent. But I am far from alone. Check out ...
May 22, 2019
6 Quick and Easy Tips to Create Your Own Birthday Video for Patients in Minutes
I invited our team videographer, Aaron Ludwig, to share a bit of his extensive video knowledge with us. This post will help you look like a professional (without taking all that education he went ...
May 21, 2019
The Latest PRM Data Revealed
Recently, Solutionreach has conducted multiple studies looking into all sorts of information on patient relationships and practice management. In this series, we will be talking about what those ...
May 16, 2019
How Using the 3-3-3 Method Can Jump-start your Reminders
After a thorough review of millions of reminder messages, our analysts came up with the 3-3-3 method for sending reminders. Following this technique will boost confirmation rates by more than 150 ...
May 23, 2019
6 Quick and Easy Tips to Create Your Own Birthday Video for Patients in Minutes
I invited our team videographer, Aaron Ludwig, to share a bit of his extensive video knowledge with us. This post will help you look like a professional (without taking all that education he went ...
May 21, 2019
The Latest PRM Data Revealed
Recently, Solutionreach has conducted multiple studies looking into all sorts of information on patient relationships and practice management. In this series, we will be talking about what those ...
May 16, 2019
Using Digital Solutions to Make Billing Easier (and More Effective!)
There is some really interesting data out there about how the method you use to bill patients can make a big difference in successfully receiving payment. Check out this fun infographic to learn more.
May 15, 2019
How Using the 3-3-3 Method Can Jump-start your Reminders
After a thorough review of millions of reminder messages, our analysts came up with the 3-3-3 method for sending reminders. Following this technique will boost confirmation rates by more than 150 ...
May 23, 2019
6 Quick and Easy Tips to Create Your Own Birthday Video for Patients in Minutes
I invited our team videographer, Aaron Ludwig, to share a bit of his extensive video knowledge with us. This post will help you look like a professional (without taking all that education he went ...
May 21, 2019
The Latest PRM Data Revealed
Recently, Solutionreach has conducted multiple studies looking into all sorts of information on patient relationships and practice management. In this series, we will be talking about what those ...
May 16, 2019
Using Digital Solutions to Make Billing Easier (and More Effective!)
There is some really interesting data out there about how the method you use to bill patients can make a big difference in successfully receiving payment. Check out this fun infographic to learn more.
May 15, 2019
How Using the 3-3-3 Method Can Jump-start your Reminders
After a thorough review of millions of reminder messages, our analysts came up with the 3-3-3 method for sending reminders. Following this technique will boost confirmation rates by more than 150 ...
May 23, 2019
6 Quick and Easy Tips to Create Your Own Birthday Video for Patients in Minutes
I invited our team videographer, Aaron Ludwig, to share a bit of his extensive video knowledge with us. This post will help you look like a professional (without taking all that education he went ...
May 21, 2019
The Latest PRM Data Revealed
Recently, Solutionreach has conducted multiple studies looking into all sorts of information on patient relationships and practice management. In this series, we will be talking about what those ...
May 16, 2019
Using Digital Solutions to Make Billing Easier (and More Effective!)
There is some really interesting data out there about how the method you use to bill patients can make a big difference in successfully receiving payment. Check out this fun infographic to learn more.
May 15, 2019
How Using the 3-3-3 Method Can Jump-start your Reminders
After a thorough review of millions of reminder messages, our analysts came up with the 3-3-3 method for sending reminders. Following this technique will boost confirmation rates by more than 150 ...
May 23, 2019
3 Patient Satisfaction Lessons Stolen from Amazon
Last year, I ordered 64 items from Amazon. That is at an astounding rate of five or more packages every month. Wow. I’m afraid to even guess how much money I spent. But I am far from alone. Check out ...
May 22, 2019
6 Quick and Easy Tips to Create Your Own Birthday Video for Patients in Minutes
I invited our team videographer, Aaron Ludwig, to share a bit of his extensive video knowledge with us. This post will help you look like a professional (without taking all that education he went ...
May 21, 2019
The Latest PRM Data Revealed
Recently, Solutionreach has conducted multiple studies looking into all sorts of information on patient relationships and practice management. In this series, we will be talking about what those ...
May 16, 2019
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Most Important Elements of Patient Relationship Management Software for Your Dental Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download

Upcoming Events

See more events
Jun 12 - Jun 14
NSCHBC National Society of Certified Healthcare Business Consultants
Jun 20 - Jun 21
AOA: Optometry's Meeting 2019

Booth 919

Jul 18 - Jul 20
AADOM Dental Management

Booth 199

Jul 18 - Jul 20
AADOM Dental Management

Booth 199

Jun 20 - Jun 21
AOA: Optometry's Meeting 2019

Booth 919

Jul 18 - Jul 21
FOA: Florida Optometric Association
Jun 12 - Jun 14
NSCHBC National Society of Certified Healthcare Business Consultants
Jun 12 - Jun 14
NSCHBC National Society of Certified Healthcare Business Consultants
Jun 20 - Jun 21
AOA: Optometry's Meeting 2019

Booth 919

Jul 18 - Jul 20
AADOM Dental Management

Booth 199

Latest News

See more news
New Article Showcas"s Medical Office Survey Results on Healthcare IT Today
May 09, 2019
Read 5 Services that Make or Break Patient Satisfaction on HIT Outcomes
May 08, 2019
Read 12 Important Steps to Remember When Closing Deals with Software Vendors on Forbes
April 19, 2019
State of PRM Report from Solutionreach Reveals Four Key Trends
April 16, 2019
New Article Showcas"s Medical Office Survey Results on Healthcare IT Today
May 09, 2019
Read 5 Services that Make or Break Patient Satisfaction on HIT Outcomes
May 08, 2019
New Article Showcas"s Medical Office Survey Results on Healthcare IT Today
May 09, 2019
Read 5 Services that Make or Break Patient Satisfaction on HIT Outcomes
May 08, 2019
New Article Showcas"s Medical Office Survey Results on Healthcare IT Today
May 09, 2019
Read 5 Services that Make or Break Patient Satisfaction on HIT Outcomes
May 08, 2019

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Solutionreach is a trademark of Solutionreach, Inc. All Rights Reserved. All other trademarks, registered trademarks and copyrights are the property of their respective owners.
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