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Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

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Learn how Solutionreach drives patient engagement and efficiency for:

So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5-Percent-2-1
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

Asset 78
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10-Percent-2
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care



Why trust Solutionreach?

At the forefront.
 
1st
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 


Resources

Recent Posts

See more posts
Making the Holidays Fun for Patients
It's that time of year already!! In this week's SolutionTeach FAQ video, we give you lots of ideas for making the holidays exciting and engaging for your patients. It's short and sweet...but worth ...
October 17, 2019
What Does it Mean to Get Personal With Patients?
“We like the personal touch of phone calls.” It's a common comment from those in the healthcare industry. Here's the real-life problem with this statement, though: Just how personal is leaving a ...
October 16, 2019
5 Easy (and Absolutely Free) Ways to Show Gratitude to Patients and Staff
What an amazing time of year this is! Can you believe that we're just a month or so away from Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those ...
October 14, 2019
The Key to Patient Satisfaction? Knowing What They Think Of You
The changing nature of healthcare has put increasing importance on building and developing patient provider relationships. Patients have many options when it comes to choosing a provider, even with ...
October 10, 2019
Making the Holidays Fun for Patients
It's that time of year already!! In this week's SolutionTeach FAQ video, we give you lots of ideas for making the holidays exciting and engaging for your patients. It's short and sweet...but worth ...
October 17, 2019
What Does it Mean to Get Personal With Patients?
“We like the personal touch of phone calls.” It's a common comment from those in the healthcare industry. Here's the real-life problem with this statement, though: Just how personal is leaving a ...
October 16, 2019
5 Easy (and Absolutely Free) Ways to Show Gratitude to Patients and Staff
What an amazing time of year this is! Can you believe that we're just a month or so away from Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those ...
October 14, 2019
The Key to Patient Satisfaction? Knowing What They Think Of You
The changing nature of healthcare has put increasing importance on building and developing patient provider relationships. Patients have many options when it comes to choosing a provider, even with ...
October 10, 2019
Making the Holidays Fun for Patients
It's that time of year already!! In this week's SolutionTeach FAQ video, we give you lots of ideas for making the holidays exciting and engaging for your patients. It's short and sweet...but worth ...
October 17, 2019
What Does it Mean to Get Personal With Patients?
“We like the personal touch of phone calls.” It's a common comment from those in the healthcare industry. Here's the real-life problem with this statement, though: Just how personal is leaving a ...
October 16, 2019
5 Easy (and Absolutely Free) Ways to Show Gratitude to Patients and Staff
What an amazing time of year this is! Can you believe that we're just a month or so away from Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those ...
October 14, 2019
The Key to Patient Satisfaction? Knowing What They Think Of You
The changing nature of healthcare has put increasing importance on building and developing patient provider relationships. Patients have many options when it comes to choosing a provider, even with ...
October 10, 2019
Making the Holidays Fun for Patients
It's that time of year already!! In this week's SolutionTeach FAQ video, we give you lots of ideas for making the holidays exciting and engaging for your patients. It's short and sweet...but worth ...
October 17, 2019
What Does it Mean to Get Personal With Patients?
“We like the personal touch of phone calls.” It's a common comment from those in the healthcare industry. Here's the real-life problem with this statement, though: Just how personal is leaving a ...
October 16, 2019
The Key to Patient Satisfaction? Knowing What They Think Of You
The changing nature of healthcare has put increasing importance on building and developing patient provider relationships. Patients have many options when it comes to choosing a provider, even with ...
October 10, 2019
Year End Newsletters - Keeping Your Patients in the Know
  Patient newsletters are an extremely useful and often underutilized tool for engaging your patients. Statistics suggest that 85 percent of patients enjoy receiving and reading their patient ...
October 09, 2019
Making the Holidays Fun for Patients
It's that time of year already!! In this week's SolutionTeach FAQ video, we give you lots of ideas for making the holidays exciting and engaging for your patients. It's short and sweet...but worth ...
October 17, 2019
What Does it Mean to Get Personal With Patients?
“We like the personal touch of phone calls.” It's a common comment from those in the healthcare industry. Here's the real-life problem with this statement, though: Just how personal is leaving a ...
October 16, 2019
5 Easy (and Absolutely Free) Ways to Show Gratitude to Patients and Staff
What an amazing time of year this is! Can you believe that we're just a month or so away from Thanksgiving? During the holidays, we all go a little more out of our way to show gratitude to those ...
October 14, 2019
The Key to Patient Satisfaction? Knowing What They Think Of You
The changing nature of healthcare has put increasing importance on building and developing patient provider relationships. Patients have many options when it comes to choosing a provider, even with ...
October 10, 2019
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Most Important Elements of Patient Relationship Management Software for Your Dental Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download

Upcoming Events

See more events
Oct 23 - Oct 25
American Academy Of Optometry

Booth 402

Oct 23 - Oct 25
American Academy Of Optometry

Booth 402

Latest News

See more news
Read Using PRM to Improve Preventive and Chronic Care in HIT Consultant
October 16, 2019
Now on Health IT Outcomes: The Anatomy of Quality Patient Communication
October 15, 2019
Solutionreach Becomes First PRM-Focused Vendor to Offer a Marketplace
September 30, 2019
Solutionreach Launches Digital Solution to Streamline Patient Check-In
July 09, 2019
Read Using PRM to Improve Preventive and Chronic Care in HIT Consultant
October 16, 2019
Now on Health IT Outcomes: The Anatomy of Quality Patient Communication
October 15, 2019
Read Using PRM to Improve Preventive and Chronic Care in HIT Consultant
October 16, 2019
Now on Health IT Outcomes: The Anatomy of Quality Patient Communication
October 15, 2019
Read Using PRM to Improve Preventive and Chronic Care in HIT Consultant
October 16, 2019
Now on Health IT Outcomes: The Anatomy of Quality Patient Communication
October 15, 2019

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Solutionreach is a trademark of Solutionreach, Inc. All Rights Reserved. All other trademarks, registered trademarks and copyrights are the property of their respective owners.
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