There is no "new normal." You need to meet patients where they are if you're going to thrive today. Solutionreach offers the patient relationship management tools you need to connect with patients from two-way text to digital intake to telehealth.
Create a touchless, digital patient experience that supports patient preferences no matter what type of visit—in-person or at a distance—through a single platform. Communicate with patients through their preferred channel, protect patients and staff, and ensure everyone gets the care they with need with:
When Justin Bazan, D.O. opened his practice, Park Slope Eye, in Brooklyn in 2008, he knew he wanted to use technology to be more efficient and keep costs down. He also knew he’d need technology to help him grow his business. Find how Solutionreach has helped him over the years, including reopening during COVID, keeping costs down, and helping to ensure patients show up.
We now know things can change on a dime. One day you’re open and the next day you may need to close or shift visits to telehealth. You have to be able to communicate with patients quickly and effectively. Solutionreach allows you to:
We created a video for that! Here are some ways Solutionreach customers are giving patients access to their practice, helpful information, and peace of mind during the COVID-19 crisis.
Today, creating the best experience means being aware of and responding to patient concerns about safety and access to care. You can use Solutionreach to offer the digital services you need in the patient journey to minimize the need to come into the office and make in-office visits safer. Use two-way text to stay in touch with patients and support new processes like "park & text". You have an opportunity to provide care faster, safer, and more cost effectively with telehealth. Just make sure you track how you are doing with automated surveys.
When you need to communicate with every patient quickly, Solutionreach newsletters are the answer. Find out how one practice stayed connected and informed patients with newsletters during COVID-19.