Get Pricing

Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

Schedule a Demo & Get a $50 Gift Card
5-star

We're feeling the love. Read user reviews from G2 Crowd to see why.

See the Report

Learn how Solutionreach drives patient engagement and efficiency for:

So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5-Percent-2-1
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

Asset 78
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10-Percent-2
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care



Why trust Solutionreach?

At the forefront.
 
1st
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Leading healthcare organizations trust Solutionreach for patient communication.

Partner-Logos

 

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 

Join the Solutionreach Community

A resource for customers to find answers and connect with peers. Explore hundreds of self-help articles, join forum discussions, or earn rewards.

Check it out!


Resources

Recent Posts

See more posts
Losing Patients? You're not alone!
From time to time, most healthcare organizations experience problems with patient turnover. Such was the case for our most recent FAQ writer. In this video, we'll walk you through some of the best ...
December 05, 2019
5 Benefits of Online Self-Scheduling
For over a month, my son complained to me that his glasses prescription was bad. The board had become hard to read at school and everything seemed blurry. And yet, it took a month for me to finally ...
December 04, 2019
Five Tips for Requesting Patient Reviews or Referrals Without Sounding Pushy
Patient referrals and online reviews are two of the most important tools to grow your healthcare practice. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden ...
December 03, 2019
Happy Thanksgiving!
We hope you have a wonderful day with your family and friends. 
November 28, 2019
Losing Patients? You're not alone!
From time to time, most healthcare organizations experience problems with patient turnover. Such was the case for our most recent FAQ writer. In this video, we'll walk you through some of the best ...
December 05, 2019
5 Benefits of Online Self-Scheduling
For over a month, my son complained to me that his glasses prescription was bad. The board had become hard to read at school and everything seemed blurry. And yet, it took a month for me to finally ...
December 04, 2019
Five Tips for Requesting Patient Reviews or Referrals Without Sounding Pushy
Patient referrals and online reviews are two of the most important tools to grow your healthcare practice. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden ...
December 03, 2019
Happy Thanksgiving!
We hope you have a wonderful day with your family and friends. 
November 28, 2019
Losing Patients? You're not alone!
From time to time, most healthcare organizations experience problems with patient turnover. Such was the case for our most recent FAQ writer. In this video, we'll walk you through some of the best ...
December 05, 2019
5 Benefits of Online Self-Scheduling
For over a month, my son complained to me that his glasses prescription was bad. The board had become hard to read at school and everything seemed blurry. And yet, it took a month for me to finally ...
December 04, 2019
Five Tips for Requesting Patient Reviews or Referrals Without Sounding Pushy
Patient referrals and online reviews are two of the most important tools to grow your healthcare practice. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden ...
December 03, 2019
Happy Thanksgiving!
We hope you have a wonderful day with your family and friends. 
November 28, 2019
Losing Patients? You're not alone!
From time to time, most healthcare organizations experience problems with patient turnover. Such was the case for our most recent FAQ writer. In this video, we'll walk you through some of the best ...
December 05, 2019
5 Benefits of Online Self-Scheduling
For over a month, my son complained to me that his glasses prescription was bad. The board had become hard to read at school and everything seemed blurry. And yet, it took a month for me to finally ...
December 04, 2019
Five Tips for Requesting Patient Reviews or Referrals Without Sounding Pushy
Patient referrals and online reviews are two of the most important tools to grow your healthcare practice. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden ...
December 03, 2019
Happy Thanksgiving!
We hope you have a wonderful day with your family and friends. 
November 28, 2019
Losing Patients? You're not alone!
From time to time, most healthcare organizations experience problems with patient turnover. Such was the case for our most recent FAQ writer. In this video, we'll walk you through some of the best ...
December 05, 2019
5 Benefits of Online Self-Scheduling
For over a month, my son complained to me that his glasses prescription was bad. The board had become hard to read at school and everything seemed blurry. And yet, it took a month for me to finally ...
December 04, 2019
Five Tips for Requesting Patient Reviews or Referrals Without Sounding Pushy
Patient referrals and online reviews are two of the most important tools to grow your healthcare practice. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden ...
December 03, 2019
Happy Thanksgiving!
We hope you have a wonderful day with your family and friends. 
November 28, 2019
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Most Important Elements of Patient Relationship Management Software for Your Dental Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download

Upcoming Events

See more events

Latest News

See more news
Read AI Seen as Next Frontier in Patient Texting Now in MedCityNews
November 20, 2019
Solutionreach Partners with Patient Prism to Help Ensure No New Patient Opportunity Is Missed
November 19, 2019
Solutionreach Partners with Patient Prism to Help Ensure No New Patient Opportunity Is Missed
November 19, 2019
Solutionreach and My Social Practice Partner to Help Dental Practices Shine on Social Media
November 05, 2019
Read Ghosting in Healthcare in Health IT Outcomes
October 30, 2019
Read Using PRM to Improve Preventive and Chronic Care in HIT Consultant
October 16, 2019
Read AI Seen as Next Frontier in Patient Texting Now in MedCityNews
November 20, 2019
Read Ghosting in Healthcare in Health IT Outcomes
October 30, 2019
Read AI Seen as Next Frontier in Patient Texting Now in MedCityNews
November 20, 2019
Solutionreach Partners with Patient Prism to Help Ensure No New Patient Opportunity Is Missed
November 19, 2019

Get Free Widget

Want happier patients?

Learn how you can automate your practice, be more efficient, and make patients happier.

Download White Paper

© 2019 Solutionreach
Solutionreach is a trademark of Solutionreach, Inc. All Rights Reserved. All other trademarks, registered trademarks and copyrights are the property of their respective owners.
FB Instagram Twitter Google Plus Linkedin Youtube Pinterest