"Solutionreach is a lifesaver when it comes to calling and confirming appointments. The primary reason we chose Solutionreach was to cut down the time spent on the phone, and we’ve reduced it by about 40 percent."
Office Manager - Henry H. Dorn M.D. Obstetrics Gynecology
"The number of recall appointments has increased with Solutionreach. People are scheduling appointments and coming back to our practice because they’ve received the notification."
Office Manager - Henry H. Dorn M.D. Obstetrics Gynecology
"Thanks to Solutionreach, we’ve received a lot of good feedback from patients. We were getting good reviews before, but we’ve seen a definite increase in the number of positive reviews left for our practice."
Office Manager - Henry H. Dorn M.D. Obstetrics Gynecology
"Solutionreach helped us impress our patients with birthday greetings and appointment reminders!"
Office Manager - Bond Family Eye Care
" We recently implemented SR Conversations and it has freed up our limited phone lines tremendously! We educate our patients to text their questions to our business line and we’ll reply shortly. What a time saver!!!"
Office Manager - Bond Family Eye Care
"Since using Solutionreach, our practice has reduced no-show appointments by over 80 percent! This helps us keep our schedule full and spend less time on the phone rescheduling missed appointments."
Treatment Coordinator - Robinson Orthodontics
"I love that I can create groups based on scheduled appointments. The first time it snowed, I was able to create a group and quickly send a message to all the patients on the schedule that day. They got the message and were able to reschedule their appointments. It was fabulous!"
Provider - Durham Chiropractic
"We have only been using Solutionreach for a short time, but it has already had a huge impact on our patient retention. Patients we haven’t seen in over two years are scheduling appointments. In one month we saw a 20 percent increase in recare appointments!"
Patient Care Coordinator - St. Croix Vision Center
" Before Solutionreach, we spent hours every week calling patients to remind them of appointments and sending recare postcards. These two tasks alone took one part-time staff member away from other front desk responsibilities. Since we began using Solutionreach, we have so much more time to spend with our patients and focus on their needs. As long as we are inputting the patient’s contact information and recall dates, Solutionreach does the rest for us. Screen reader support enabled. "
Patient Care Coordinator - Latham Family Vision
"Solutionreach frees up my time because I don’t have to call each patient to confirm a visit. It’s also great when patients forget to schedule an appointment. They get the text or email reminder and they call us, instead of us calling them! Our patients love it!"
Front Desk - Kissimmee Children's Dentistry
"The first day of trying out SR Conversations we had 3 patients schedule exams through texting."
Optometrist - Eye Clinic and Contact Lens Center
"The customer service at Solutionreach is always friendly and quick to address any questions we have. Overall, we are extremely happy we made the switch, and we look forward to seeing just how far Solutionreach is able to take our practice!"
Patient Care Coordinator - St. Croix Vision Center
"We've grown by leaps and bounds! We used to send home staff because we couldn't keep our chairs filled. Since Solutionreach, we can't fit in hygiene patients with a shoehorn! Weekly I get complaints from patients that it takes so long to get a hygiene appt. Good problem to have!"
CEO - Advanced Dental
"We've grown simply by allowing Solutionreach to do the confirming and allowing us to spend more quality time with our patients and less time on the phones."
Patient Care Coordinator - Latham Family Vision
"One of the greatest things that’s happened for us in the last year is the increase in recall visits. We were able to see a $5.2 million return on investment just in the well-visits coming in."
Vice President of Patient Experience and Marketing - Allied Physicians Group
"With the recall feature, we’re able to send reminders when a patient is due for a well-visit. What would typically have taken an army of people to make all those phone calls, we can now do through the automation of Solutionreach."
Vice President of Patient Experience and Marketing - Allied Physicians Group
"I would recommend Solutionreach to anyone who is looking for a suite of solutions. It’s a great solution for a multitude of needs in healthcare."
Vice President of Patient Experience and Marketing - Allied Physicians Group
"With 20 to 30 patients each day, the appointment reminders and confirmations are a big time-saver. But it does more than that by reminding patients they are overdue or in need of a recare visit. Those types of little things help our practice."
Front Desk - Kissimmee Children’s Dentistry
"We send holiday newsletters or if we have a special. Last year during hurricane season we were able to send a newsletter to let patients know our office would be closed. Our patients were very appreciative."
Front Desk - Kissimmee Children’s Dentistry
"About half of our new patients come from seeing our reviews. Patients are doing their own research, they see our reviews, and give us a call."
Front Desk - Kissimmee Children’s Dentistry
"We customize the reminders to go out as often as each patient would like. They are reminded when they want to be reminded, and they have enough time to make any changes or reschedule the appointment. But for the most part, patients tend to show up more often now that they are receiving consistent reminders."
Service Coordinator - Northside Dental
"Our patients love having different options to communicate with us. Whether they use them all or not, they love having the option. Our patients all have busy lives, and it’s hard to make time for a phone call. They like to email or text us to ask questions."
Service Coordinator - Northside Dental
"Patients like the online scheduler because they can pick a day and time without having to go back and forth with us here in the office. Pretty much everything is at their fingertips."
Service Coordinator - Northside Dental
"It’s all about engaging with your patients, keeping them involved, and helping them manage their lives with healthcare. And Solutionreach does it all in such an easy manner. It has definitely enhanced our practice."
Administrator - Southwest Children’s Clinic
"The surveys are valuable because we know what kind of job we’re doing. Solutionreach makes it so easy that our patients are happy to give us the information."
Administrator - Southwest Children’s Clinic
"If you are looking for a way to engage with your patients, involve them in the process, and help them manage their lives, Solutionreach would be the answer to that."
Administrator - Southwest Children’s Clinic
"I find Solutionreach to be extremely helpful in the office. Quite honestly, I couldn’t imagine life without it…it’s fabulous."
Office Manager - Hubbard and Neal Great Lakes Family Dental
"There’s a huge difference from before Solutionreach. We can now do email and text blasts to fill holes in the schedule instead of reaching out to patients one at a time. So they’re actually contacting us for an appointment. We can send appointment blasts and possibly have a patient within an hour to fill a hole in the schedule."
Office Manager - Hubbard and Neal Great Lakes Family Dental
"The customer service you get with Solutionreach makes the whole process effortless. Their customer support is A+ in my book. It’s timely and has helped improve our functionality within the system. Our Solutionreach rep goes above and beyond for me. "
Office Manager - Hubbard and Neal Great Lakes Family Dental
"Solutionreach is very, very easy to work with. They’re responsive and professional. It’s truly one of the best managed companies I’ve ever worked with in this business. With Solutionreach, you only have to ask once, and you know it’s done right. It’s been a pleasure to work with them."
Optometrist - Today’s Vision Sugarland
"We make sure to contact our patients several times to ensure they don’t forget about their appointments. Typically, we reach out a week before the appointment, then a day before, and finally on the day of the actual appointment. If a practice is thinking about Solutionreach and they use nothing but the patient recall and confirmation tools, those alone would be worth every penny."
Optometrist - Today’s Vision Sugarland
"The most valuable commodity you can have is information, so surveys are really important. It’s all beneficial. With positive surveys, we’re able to highlight staff members who went above and beyond in their customer service. On the other hand, negative surveys provide us with opportunities to improve our patient experience."
Optometrist - Today’s Vision Sugarland
"SR Smart Reviews has certainly enhanced our ability to collect reviews. Our response rate in asking patients for reviews was in the 10 percent or less range. Now I would say between 25 percent and 35 percent of patients will actually put a review in one or more places after we’ve asked them."
Plastic Surgeon - Dr. York Yates
"Solutionreach is like having an extra staff member behind the scenes that does all the menial tasks you don’t have time for. Our patients get phone calls, they get text messages, and these are all things our staff didn’t have to make time to do."
Patient Counselor - Precision Plastic Surgery
"Our no-show rate was significantly higher prior to implementing Solutionreach. We were seeing three to four no-shows every week. Now that number has dropped to only one or two a month!"
Patient Counselor - Precision Plastic Surgery
"We programmed the settings to send an email to all the Botox and filler patients we haven’t seen in the last four to five months, and they started calling immediately to schedule appointments. Our recare revenue has increased by about 50 percent since implementing Solutionreach!"
Patient Counselor - Precision Plastic Surgery
"Solutionreach has been amazing at reaching our patients for appointment confirmations as well as helping them get in touch with us if they need to reschedule. They can shoot us a quick text or email to let us know they aren’t going to make their appointment instead of just not showing up."
Office Manager - 20/20 Eye Center
"My favorite part of Solutionreach is the ability to message patients when I have a hole in my schedule. Whether I have a single patient or five patients that who can fill that opening, I can text them immediately. There was no way we could have done that before Solutionreach. It’s really exciting that we can fill our schedule, keep our employees busy, and serve our patients all at the same time."
CEO - Advanced Dental
"In the first few weeks, we had 40 patients scheduled who were overdue on their recare and not scheduled prior to us using Solutionreach. I was amazed because if we hadn’t had Solutionreach, we would have been short that amount of revenue and production."
CEO - Advanced Dental
"HIPAA compliance was the number one reason we implemented Solutionreach. Everything we do has to be HIPAA compliant, and Solutionreach consolidated so many different areas into one platform, all while maintaining the required compliance."
Director of Marketing - Virginia Eye Institute
"We have reduced the amount of no-shows so much the doctors are really surprised when a patient doesn’t keep an appointment. It’s nice to be able to look back at Solutionreach and see if a patient received the reminders, and if they confirmed the appointment."
Director of Marketing - Virginia Eye Institute
"Solutionreach has allowed us to communicate with our patients in a way that was unavailable before. Our no-shows have decreased and patients love text messages...they actually look at them."
Practice Manager - Focus Total Health by Little River Healthcare
"Our phone was blowing up after we started using Solutionreach. We have seen a surge in patient appointments and finally have a full schedule."
CPO - Clemmons Family Eye Care
"Patient reviews have increased with Solutionreach. A big bonus is that they are easy to share on Facebook and Twitter!"
Director of Outreach - Moyes Eye Center
"We have used the newsletters to reach out to inactive patients in hopes of reactivating them and it worked!!!"
Office Manager - Life Smiles Dental Care Scottsdale
"Because of Solutionreach, our no-show rate dropped by 30 to 40 percent."
Treatment Coordinator - Citrus Heights Dental
"Since we started Solutionreach, we have seen an average of seven to eight more exams per day! This has increased our revenue tremendously!"
Optician/Lab Manager - Harrison Eye Clinic, P.C.
"The entire platform is helpful! I am able to communicate quickly with all my patients and I now have more time to help my patients instead of confirming appointments."
Office Manager - Healthy Smiles Dentistry
"With Solutionreach appointment reminders, our no-show rate decreased by 40 percent and recall messages increased our scheduled exams by 30 percent."
Practice Administrator - ProView Eye Care
"Our no-show rate has dropped by 75 percent since using Solutionreach."
Patient Care Coordinator - Latham Family Vision
"With Solutionreach, we have seen 40 percent more patients confirm their appointments."
Front Desk - Celebrity Smiles
"Solutionreach helps me every day. I let it do its thing and I simply review and tweak as necessary. The patients love it and so do I!"
Office Manager - Manti Family Dental
"Since using Solutionreach, our no-shows have decreased by 80 percent."
Office Manager - Dr.Richard Bialick DDS PhD
"Because of Solutionreach, our no-show rate decreased by 50 percent."
Business Assistant - Dresser Family Dentistry
"With Solutionreach recall messages, we have reactivated about 20 patients per month!"
Office Administrator - Dr. Steve Madison & Associates
"I love chatting online with customer support because I can be helping patients at the same time. I find every single time I chat, I learn something new. I love that it is efficient and quick, and I can reach out anytime I need and there will always be someone available to help."
Marketing Director - Advanced Eyecare of Chino
"Our no-show rate dropped by about 60 percent just from using SR Conversations. A lot of our appointment confirmations come through text, which makes it easy to reschedule if we need to."
Marketing Director - Advanced Eyecare of Chino
"Just focusing on the recall feature alone, one well-visit that was scheduled due to Solutionreach covers the cost of the product. It saves staff time in addition to the revenue coming in from those visits. One of the greatest things that’s happened for us in the last year is the increase in recall visits. “We were able to see a $5.2 million return on investment just in the well-visits coming in."
Vice President of Patient Experience - Allied Physicians Group
"If a patient forgets their jacket, the staff can just send a text. “Or our billing department can send a text asking a patient to call a specific person to discuss their invoice. It’s easy, and we don’t have to pick up the phone and try to track down the patient."
Vice President of Patient Experience - Allied Physicians Group
"I would recommend Solutionreach to anyone who is looking for a suite of solutions. “It’s a great solution for a multitude of needs in healthcare."
Vice President of Patient Experience - Allied Physicians Group
"We’ve reduced our no-show rate by 60 percent, which is huge. The reminders give patients the opportunity to cancel if they need to, and we can fill the slot with another appointment."
Practice Administrator - Bedford Commons OB/GYN
"We have a high amount of patients respond to the recall messages. In fact, one patient had gotten a recall message from Solutionreach and decided to schedule an appointment with us. When we went to pull up his chart, we realized we didn’t have it anymore because he was a patient from so long ago. It was exciting for us that Solutionreach brought him back to our practice!"
Office Manager - Bella Optical
"We definitely get more reviews because of Solutionreach. In our new patient information, we ask how the patient heard about our practice, and a lot of them say they saw our reviews online."
Office Manager - Bella Optical
"My staff was setting aside about 30 minutes every day. One person was designated the role to call, confirm, and schedule appointments. We have basically eliminated that now because Solutionreach does it for us. Overall, our no-show rate has decreased by about 50 percent with Solutionreach."
OD - Camarillo All EyeCare
"The biggest change for us is appointment reminders and confirmations. Since we don’t have to call patients anymore, it saves us a ton of time. The text format for reminders is so much easier. Instead of being on the phone constantly, we are able to do other tasks around the office and Solutionreach gathers the confirmations for us. More patients are confirming their appointments now and we’re saving a ton of time."
Treatment Coordinator - Citrus Heights Dental
"Before Solutionreach, every person in our office had a list of patients who were due for appointments and we would each try to contact five patients every day. Now the recall messages are being sent out automatically, and a lot of patients are scheduling appointments from those messages."
Treatment Coordinator - Citrus Heights Dental
"Instead of calling each patient and leaving voicemails, we save so much time by texting the patients. And about half of the patients we contact with billing issues are responding to our texts and calling to pay their bill or set up a payment plan."
Treatment Coordinator - Citrus Heights Dental
"Our patients love the automated reminders. When we make an appointment, we’ll ask if they want a card also. Most of them say they just want a text reminder so they can put it into their calendar on their phone. It’s great!"
Treatment Coordinator - Citrus Heights Dental
"We send the use it or lose it insurance newsletter in September, and from September to December we are booked solid. It’s one of the best newsletters and brings in so much production for our practice."
Treatment Coordinator - Citrus Heights Dental
"The birthday messages are nice. I get responses from patients who are scheduled saying ‘See you next week!’ and even responses from patients who don’t have appointments scheduled saying ‘Thanks for the birthday message. I’m due for my check up, can I schedule?’ So it’s a win-win. I love it."
Treatment Coordinator - Citrus Heights Dental
"I have never had an issue with your customer service. Anytime I call, the people I talk to are nice and helpful. You guys are great in that department."
Treatment Coordinator - Citrus Heights Dental
"I love the SR Community. It’s helped me so much with random things I didn’t know how to do. Instead of calling, I’m able to go to the community and learn new things."
Treatment Coordinator - Citrus Heights Dental
"The two-hour reminder especially has helped cut down our no-shows. We get maybe a couple of no-shows a week, if that. Usually, the patient will get the reminder and call me if they can’t make it. That has helped significantly. We are able to reschedule almost every patient who cancels. And with the notice, we are able to fill about 80 percent of the last minute appointment openings."
Office Manager - Eagle Gate Dental
"Our recall process before Solutionreach was awful. We used to have someone come in after we closed for two hours every week just to make phone calls. Now we automate the process and about 50 percent of the patients who receive a recall message schedule an appointment."
Office Manager - Eagle Gate Dental
"Patients respond to the use-it-or-lose-it newsletters and schedule appointments. We schedule over 100 appointments from those newsletters. My December schedule gets pretty full, so now we try to schedule them in November too."
Office Manager - Eagle Gate Dental
"Some patients will call us when they receive the reminder two hours before their appointment to let us know they can’t make it. But with two hours notice, I can usually fill the appointment. We probably fill about four last-minute appointments each month, which is anywhere from $200 to $500 in revenue. And without Solutionreach, our patients wouldn’t have thought to call us, so we wouldn’t have known to rebook it!"
CPOA - EnVision Family Eyecare
"If the doctor is sick or we have bad weather, I’ll set up a group message to let the patients know. Most patients appreciate the group message because I can send it as soon as we know there will be a delay or closure. To be able to send one quick email and have it go to everybody saves me time."
CPOA - EnVision Family Eyecare
"Solutionreach sends the recall messages now. The patients can either click a link in the email asking us to call them to schedule an appointment, or they request an appointment online and we book it that way. It’s generally very easy, and we don’t have to think about recalls a lot."
CPOA - EnVision Family Eyecare
"About 30 to 40 patients text us every day. They can send us their questions through a text, and as long as the answers don’t violate HIPAA regulations, or they have given us consent, we can text them anything they need to know."
Operations Manager - Pediatric Associates of Stockton
"Recalls go faster with Solutionreach. We can get in touch with more patients through the automated messages than when we had to write out a postcard. And since we aren’t mailing postcards we’re saving a whole lot! Between all the staff we had working on recalls, we’re saving at least 200 hours a month. And more patients are scheduling appointments. We’re seeing at least a 14 percent increase of patients scheduling their yearly exams thanks to Solutionreach."
Operations Manager - Pediatric Associates of Stockton
"Before we implemented Solutionreach, we had a program that would make phone call reminders to patients. Now Solutionreach is constantly sending out text, email, and phone call reminders to all of our patients, so we were able to cancel our previous service. A lot of our patients will confirm their appointment through the Solutionreach reminder. And they are cancelling less too. Every morning we review the calendar to check for cancellations, but there aren’t as many as there were before Solutionreach."
Operations Manager - Pediatric Associates of Stockton
"We use SR Conversations for lots of things. We’ll text new patients to remind them to bring insurance cards, ID, and copays. If patients need to bring something to their appointment, we’ll text them before to remind them."
Clinic Administrator - Salt Lake Retina
"SR Conversations has reduced our phone time almost 100 percent. We don’t do anything on the phone anymore. The only time we ever have to deal with the phone is when patients call us to make an appointment. Solutionreach does all the work for us."
Clinic Administrator - Salt Lake Retina
"Our no-shows are down considerably. We would have anywhere from 10 to 14 missed appointments a week. Now we only see five or six."
Clinic Administrator - Salt Lake Retina
"It’s more convenient to text patients. Patients like to communicate, but nobody wants to take a phone call. Or maybe they can’t make a phone call, but they can send a text. It’s just easier for patients."
Technician - Springhouse Eye Associates
"We put a note in our reminder messages, so patients know they can text us. About 60 percent of our patients are texting us, which is great considering a lot of our patients are over age 75. And the patients who text us say they like that new communication method."
Technician - Springhouse Eye Associates
"We have a lot of part-time workers, so that means people aren’t always in the office at the same time. If something gets changed or general information needs to be distributed, we can post it in Huddle and then we don’t have to wonder if everyone got the message. Notes get lost or misplaced. With Huddle, each message has a date and time stamp so it’s easier to follow-up. You know the correct person is going get the information even if you don’t cross paths."
Technician - Springhouse Eye Associates
"It’s a benefit to both the practice and our communication with patients. The new wave of communication is through texting and email more than calling, and SR Conversations provides a clean line of communication."
Technician - Springhouse Eye Associates
"Reminder calls were something that we had to do when we didn’t have time to do everything we were already doing. “We spend no time on reminders now, so we’re getting more work done and focusing on things we need to take care of."
Operations Manager - The Pediatric and Allergy Group of Southern California
"We send a newsletter whenever we need to reach all our patients. If there is a recall or we have a new vaccine, we want to inform our patients. Newsletters are a great way to do it quickly and we like that. I’ve made the mistake of sending out a flu vaccine newsletter at about 4 pm on a weekday. The phone went off the hook as soon as we sent it with patients wanting to schedule an appointment. Now we send our newsletters out on Sundays so we have the whole next day to field phone calls."
Operations Manager - The Pediatric and Allergy Group of Southern California
"I see the tallies of how many people have gotten the recall email and made an appointment. It’s been a significant increase."
Operations Manager - The Pediatric and Allergy Group of Southern California
"We sent out the newsletter and we scheduled over 60 exams in two days. It was hard to keep up at first; we scheduled 30 appointments in the first hour. But it was awesome!"
Optician - Roseville Optometry Associates
"It’s about making the process easier for patients, and SR Schedule is just so convenient for them. We’ve heard such great feedback about how it’s easier to get on their cell phones and book appointments for themselves, their kids, or their spouse. Our patients love it."
Optician - Roseville Optometry Associates
"We have a lot of patients who haven’t been in since 2013. But once they got that newsletter letting them know they can schedule their own appointment they’ve started coming back regularly. We’re really pleased with the return rate of existing patients."
Optician - Roseville Optometry Associates
"We were reaching a point in growth where it was taking a lot of time to do the reminders. It was either allocate overtime or find another solution. With Solutionreach, we are able to send communication in Spanish and cut down the time spent on the phone."
Practice Manager - Galen Healthcare & Aesthetics
"The feature that has been most pronounced for us has been recalls. All of the sudden we started getting calls from people we hadn’t seen in a year. Some of those recalls have turned into some serious financial lift. We’ve had some months where recall produced over $4,000 worth of business. For us, that’s pretty darn impressive."
Practice Manager - Galen Healthcare & Aesthetics
"Solutionreach has helped us in a variety of ways. Communication with our Hispanic population has improved and so have our no-show numbers. I’m a fan."
Practice Manager - Galen Healthcare & Aesthetics
"There was a lot of staff time that was being taken up when it could be used for something else. Phone calls took up a big chunk of the afternoon. And of course a lot of people don’t answer their phone. We would get an answering machine or no answer, and it would take days of calling them back. It was a waste of staff time."
Office Manager - College Avenue Vision Clinic
"Solutionreach not only freed up our staff to do more hands-on with our patients, it helped us reach our patients. I didn’t realize the capability we were going to have. But all of the notifications our patients receive personalize our office, so they feel connected with us."
Office Manager - College Avenue Vision Clinic
"I think we’ve hit the sweet spot. Our patients love the text reminders and they always ask if we’re going to text them. We can tell them, ‘Absolutely!’ because we know Solutionreach will do it for us."
Office Manager - Accord Dental
"Not only were we able to save a ton of money for the practice, we really cut down on staff time too. Solutionreach easily saves us two hours a day, and we’re saving thousands of dollars by not sending out those reminder cards. It’s astronomical!"
Office Manager - Accord Dental
"I can tell when the recall messages are sent because we get several phone calls that day. We easily get 50 percent more responses from patients than when we would call them."
Office Manager - Accord Dental
"I have all the Solutionreach windows open all the time. I always have the Solutionreach Community and SR Unplugged open, and I am always logged in to my Solutionreach dashboard and SR Conversations."
Administrator - Dr. Michael DiMauro, DDS PA
"SR Conversations is a whole employee in and of itself. Two front desk employees retired at the same time, and we thought we were going to be shorthanded. But with SR Conversations we were able to handle it with no problem."
Administrator - Dr. Michael DiMauro, DDS PA
"Last year we had a hurricane and SR Conversations came in handy. We had to get a hold of a lot of people in a short time. I was at home and I logged into my computer and was able to communicate with patients and route them as needed during the hurricane."
Administrator - Dr. Michael DiMauro, DDS PA
"I don’t worry as much as I used to if I can’t answer the hone. I know the voicemail recording says to text me, so I rarely have to check it. If we’re closed for four days in a row, the voicemail used to get filled up. But now it doesn’t because I tell them to text our office."
Administrator - Dr. Michael DiMauro, DDS PA
"What better way to communicate with your patients than the way they are already communicating in their daily lives? Nobody likes to pick up the phone and call and wait and talk. With a text, you can write out your message and read it five times before you push send to make sure it says what you want it to say."
Administrator - Dr. Michael DiMauro, DDS PA
"Once COVID-19 has passed, we are planning to create a hybrid model of care. Our patients love the convenience of telehealth, but our doctor would also like to see them in person from time to time. We are looking at setting up a system where we see the patients in the office one out of three visits. That way we can take advantage of both worlds."
Office Coordinator - Premier Pain Associates
"I talk to a lot of other doctors who worry about spending money on technology. My response is that you can’t afford not to have technology like Solutionreach. You have to see this as something that generates business and creates an overall better experience for the office and patient care. It more than pays for itself."
D.O., Owner - Park Slope Eye
"I definitely see us sticking with it, even after the pandemic ends. The doctor likes it. I thought the staff members might be more hesitant about using it but it’s been very smooth. This is something we will be using for a long, long time."
Director of Marketing - Pierini Esthetic Surgery
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