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Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

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So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5 percent of no-shows
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

75 percent want text messages
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10 percent better review
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care



Why trust Solutionreach?

At the forefront.
 
first-text-icon
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 


Resources

Recent Posts

See more posts
Simple Ways to Improve Patient Relationships
This week's SolutionTeach video focuses on how you can use technology to improve patient relationships. It dives into the impacts of patient relationship management software on patients according to ...
June 20, 2019
3 Reasons You Should be Using Patient Surveys...and Tips to Make them Better
Have you ever had a patient post a negative review about your services? Did you then wonder why they hadn’t talked to you first about the issue they were having so you could resolve it before they ...
June 19, 2019
The Who, What, When, Where, and How of Health Histories
It seems that patient health histories continue to be a thorn in the flesh for many dental practices.  There are way too often, misconceptions, hang-ups and aggravations associated with the whole ...
June 18, 2019
How to Become a Time Management and Budgeting Skills Master
Wanting to understand how to improve your time management and budgeting? This SolutionTeach video is for you! It's just a couple of minutes and totally worth your time. Check it out. Read the full ...
June 13, 2019
Simple Ways to Improve Patient Relationships
This week's SolutionTeach video focuses on how you can use technology to improve patient relationships. It dives into the impacts of patient relationship management software on patients according to ...
June 20, 2019
3 Reasons You Should be Using Patient Surveys...and Tips to Make them Better
Have you ever had a patient post a negative review about your services? Did you then wonder why they hadn’t talked to you first about the issue they were having so you could resolve it before they ...
June 19, 2019
The Who, What, When, Where, and How of Health Histories
It seems that patient health histories continue to be a thorn in the flesh for many dental practices.  There are way too often, misconceptions, hang-ups and aggravations associated with the whole ...
June 18, 2019
How to Become a Time Management and Budgeting Skills Master
Wanting to understand how to improve your time management and budgeting? This SolutionTeach video is for you! It's just a couple of minutes and totally worth your time. Check it out. Read the full ...
June 13, 2019
Simple Ways to Improve Patient Relationships
This week's SolutionTeach video focuses on how you can use technology to improve patient relationships. It dives into the impacts of patient relationship management software on patients according to ...
June 20, 2019
3 Reasons You Should be Using Patient Surveys...and Tips to Make them Better
Have you ever had a patient post a negative review about your services? Did you then wonder why they hadn’t talked to you first about the issue they were having so you could resolve it before they ...
June 19, 2019
The Who, What, When, Where, and How of Health Histories
It seems that patient health histories continue to be a thorn in the flesh for many dental practices.  There are way too often, misconceptions, hang-ups and aggravations associated with the whole ...
June 18, 2019
How to Become a Time Management and Budgeting Skills Master
Wanting to understand how to improve your time management and budgeting? This SolutionTeach video is for you! It's just a couple of minutes and totally worth your time. Check it out. Read the full ...
June 13, 2019
Simple Ways to Improve Patient Relationships
This week's SolutionTeach video focuses on how you can use technology to improve patient relationships. It dives into the impacts of patient relationship management software on patients according to ...
June 20, 2019
3 Reasons You Should be Using Patient Surveys...and Tips to Make them Better
Have you ever had a patient post a negative review about your services? Did you then wonder why they hadn’t talked to you first about the issue they were having so you could resolve it before they ...
June 19, 2019
The Who, What, When, Where, and How of Health Histories
It seems that patient health histories continue to be a thorn in the flesh for many dental practices.  There are way too often, misconceptions, hang-ups and aggravations associated with the whole ...
June 18, 2019
How to Become a Time Management and Budgeting Skills Master
Wanting to understand how to improve your time management and budgeting? This SolutionTeach video is for you! It's just a couple of minutes and totally worth your time. Check it out. Read the full ...
June 13, 2019
Simple Ways to Improve Patient Relationships
This week's SolutionTeach video focuses on how you can use technology to improve patient relationships. It dives into the impacts of patient relationship management software on patients according to ...
June 20, 2019
3 Reasons You Should be Using Patient Surveys...and Tips to Make them Better
Have you ever had a patient post a negative review about your services? Did you then wonder why they hadn’t talked to you first about the issue they were having so you could resolve it before they ...
June 19, 2019
The Who, What, When, Where, and How of Health Histories
It seems that patient health histories continue to be a thorn in the flesh for many dental practices.  There are way too often, misconceptions, hang-ups and aggravations associated with the whole ...
June 18, 2019
How to Become a Time Management and Budgeting Skills Master
Wanting to understand how to improve your time management and budgeting? This SolutionTeach video is for you! It's just a couple of minutes and totally worth your time. Check it out. Read the full ...
June 13, 2019
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Most Important Elements of Patient Relationship Management Software for Your Dental Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download

Upcoming Events

See more events
Jul 18 - Jul 20
AADOM Dental Management

Booth 199

Jul 18 - Jul 21
FOA: Florida Optometric Association
Jul 18 - Jul 20
AADOM Dental Management

Booth 199

Jul 18 - Jul 21
FOA: Florida Optometric Association
Jul 18 - Jul 20
AADOM Dental Management

Booth 199

Jul 18 - Jul 21
FOA: Florida Optometric Association

Latest News

See more news
Change the Way You Communicate Now on Inside Digital Health
June 24, 2019
Read How the 3-3-3 Approach Revolutionizes Confirmations on HIT Outcomes
June 17, 2019
Read 12 Important Steps to Remember When Closing Deals with Software Vendors on Forbes
April 19, 2019
State of PRM Report from Solutionreach Reveals Four Key Trends
April 16, 2019
Change the Way You Communicate Now on Inside Digital Health
June 24, 2019
Read How the 3-3-3 Approach Revolutionizes Confirmations on HIT Outcomes
June 17, 2019
Change the Way You Communicate Now on Inside Digital Health
June 24, 2019
Read How the 3-3-3 Approach Revolutionizes Confirmations on HIT Outcomes
June 17, 2019
Change the Way You Communicate Now on Inside Digital Health
June 24, 2019
Read How the 3-3-3 Approach Revolutionizes Confirmations on HIT Outcomes
June 17, 2019

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Solutionreach is a trademark of Solutionreach, Inc. All Rights Reserved. All other trademarks, registered trademarks and copyrights are the property of their respective owners.
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