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Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

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Learn how Solutionreach drives patient engagement and efficiency for:

So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5-Percent-2-1
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

Asset 78
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10-Percent-2
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care

Leading healthcare organizations trust Solutionreach for patient communication.



Why should YOU?

At the forefront.
 
1st
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 

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A resource for customers to find answers and connect with peers. Explore hundreds of self-help articles, join forum discussions, or earn rewards.

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Resources

Recent Posts

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Looking For a Workplace Cell Phone Policy?
Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
January 16, 2020
New CPT Codes for Online Digital E/M Services Help Physicians Move the Needle on Healthcare Consumerism
In an era of healthcare consumerism, patients want access to providers as quickly and easily as possible. They don’t want to stand in long lines snaking through germ-infested waiting areas. They ...
January 15, 2020
Practice Marketing for Dummies: A Step-By-Step Guide
When it comes to , healthcare practices are often at a distinct disadvantage when compared to major companies. Very few healthcare practices have a dedicated marketing team. And unfortunately, ...
January 14, 2020
Thinking of Selling a Practice?
If you are nearing retirement (or just going a different direction) and are thinking about selling your practice, there are some things you need to know. In this video from our FAQ series, we answer ...
January 09, 2020
Looking For a Workplace Cell Phone Policy?
Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
January 16, 2020
Thinking of Selling a Practice?
If you are nearing retirement (or just going a different direction) and are thinking about selling your practice, there are some things you need to know. In this video from our FAQ series, we answer ...
January 09, 2020
Important HIPAA Update: New Penalties - Clinics get $85,000 Fines for NOT Releasing Data to Patients
Everyone thinks of HIPAA as a security lock-down law, and indeed it is: a major part of HIPAA regulations is about the data holder’s responsibility to be careful with it. There have been huge ...
January 08, 2020
No Show Policies that Won't Scare Off Patients
The average no-show rate for healthcare practices, across all specialties, is nearly 20 percent. Ouch. Even the best performing practices often have no-show rates of 7-9 percent. It's no wonder the ...
January 07, 2020
Looking For a Workplace Cell Phone Policy?
Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
January 16, 2020
Thinking of Selling a Practice?
If you are nearing retirement (or just going a different direction) and are thinking about selling your practice, there are some things you need to know. In this video from our FAQ series, we answer ...
January 09, 2020
Important HIPAA Update: New Penalties - Clinics get $85,000 Fines for NOT Releasing Data to Patients
Everyone thinks of HIPAA as a security lock-down law, and indeed it is: a major part of HIPAA regulations is about the data holder’s responsibility to be careful with it. There have been huge ...
January 08, 2020
No Show Policies that Won't Scare Off Patients
The average no-show rate for healthcare practices, across all specialties, is nearly 20 percent. Ouch. Even the best performing practices often have no-show rates of 7-9 percent. It's no wonder the ...
January 07, 2020
Looking For a Workplace Cell Phone Policy?
Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
January 16, 2020
New CPT Codes for Online Digital E/M Services Help Physicians Move the Needle on Healthcare Consumerism
In an era of healthcare consumerism, patients want access to providers as quickly and easily as possible. They don’t want to stand in long lines snaking through germ-infested waiting areas. They ...
January 15, 2020
Practice Marketing for Dummies: A Step-By-Step Guide
When it comes to , healthcare practices are often at a distinct disadvantage when compared to major companies. Very few healthcare practices have a dedicated marketing team. And unfortunately, ...
January 14, 2020
Thinking of Selling a Practice?
If you are nearing retirement (or just going a different direction) and are thinking about selling your practice, there are some things you need to know. In this video from our FAQ series, we answer ...
January 09, 2020
Looking For a Workplace Cell Phone Policy?
Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
January 16, 2020
New CPT Codes for Online Digital E/M Services Help Physicians Move the Needle on Healthcare Consumerism
In an era of healthcare consumerism, patients want access to providers as quickly and easily as possible. They don’t want to stand in long lines snaking through germ-infested waiting areas. They ...
January 15, 2020
Practice Marketing for Dummies: A Step-By-Step Guide
When it comes to , healthcare practices are often at a distinct disadvantage when compared to major companies. Very few healthcare practices have a dedicated marketing team. And unfortunately, ...
January 14, 2020
Thinking of Selling a Practice?
If you are nearing retirement (or just going a different direction) and are thinking about selling your practice, there are some things you need to know. In this video from our FAQ series, we answer ...
January 09, 2020
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Most Important Elements of Patient Relationship Management Software for Your Dental Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download

Upcoming Events

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Latest News

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Now on HIT Outcomes - Patient Communication: Remembering the Past While Looking to the Future
January 03, 2020
Solutionreach Partners with Great Dental Websites to Help Dental Practices Acquire More Patients
December 19, 2019
Solutionreach Partners with Great Dental Websites to Help Dental Practices Acquire More Patients
December 19, 2019
Solutionreach Partners with Patient Prism to Help Ensure No New Patient Opportunity Is Missed
November 19, 2019
Now on HIT Outcomes - Patient Communication: Remembering the Past While Looking to the Future
January 03, 2020
5 Ways to Reduce No-Shows Now on Health IT Outcomes
December 12, 2019
Now on HIT Outcomes - Patient Communication: Remembering the Past While Looking to the Future
January 03, 2020
5 Ways to Reduce No-Shows Now on Health IT Outcomes
December 12, 2019
Now on HIT Outcomes - Patient Communication: Remembering the Past While Looking to the Future
January 03, 2020
Solutionreach Partners with Great Dental Websites to Help Dental Practices Acquire More Patients
December 19, 2019

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Solutionreach is a trademark of Solutionreach, Inc. All Rights Reserved. All other trademarks, registered trademarks and copyrights are the property of their respective owners.
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