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Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

 

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Learn how Solutionreach drives patient engagement and efficiency for:

So what is Patient Relationship Management?



Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

5-Percent-2-1
Get no-shows to 5% or less
Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

Asset 78
75% of patients want text
Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

10-Percent-2
Boost revenue 10% with better reviews
Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care

Leading healthcare organizations trust Solutionreach for patient communication.



Why should YOU?

At the forefront.
 
1st
We’re the leader in PRM innovation, not just the first to text in healthcare.
More patients than anyone.
 
more-than-icon
We deliver more patient communication than anyone—1 billion messages a year.
Proven, sustainable results.
 
proven results
Best-of-class customer success-focused onboarding and service, delivers proven results.
Data-driven best practices.
 
Data driven
We do the research and share the results to ensure the best experience for providers and patients.
The industry experts agree.
 
Top rated
Solutionreach is top-rated for overall performance by KLAS and other industry experts.
The industry’s best user
experience.
 
Patients love us
That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach: Helping You Provide Better Care and Make More Money

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.

 

“Solutionreach just makes everything so easy. Patients love the texting option, and I don't have to spend so much time on the phone trying to fill open chairs. Love it!!”

Dental practice
Ashland, KY

“We have used many other reminder type programs. We have seen the results with Solutionreach. That is why we are back with Solutionreach after having been disappointed with other patient management programs.”

Vision practice
Yucca Valley, CA

“It makes your recalls consistent. People like texting. You no longer have to dedicate a person to call the patients. Our practice has grown a considerable amount since implementing. Patients think it's really hi-tech and modern. I could go on.”

Vision practice
Charlotte, NC

“It does the work of two additional employees for less than $400 a month. Love the appointment confirmations and reminders our patients get and the ability for our patients to text us. It is a fantastic product!”

Dental practice
Bermuda

“It does everything we need and more! They're always making improvements based on your feedback too.”

Dental practice
Tucson, AZ

Join the Solutionreach Community

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Resources

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Almost every healthcare provider knows the old saying: It’s cheaper to keep your patients than to find new ones. But is this really the case? According to an article in the Harvard Business ...
February 18, 2020
Running a Practice When the Weather gets Wild
Anyone have spring fever yet? While we might be looking forward to warm temperatures, flowers, and sun, the truth is that we've still got plenty of winter left. Across the country, winter storms ...
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Patient retention is critical to the life blood of your practice, but just as important, if not more, is being able to consistently acquire new patients to continue to grow and maintain a healthy ...
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No matter how awesome your practice is, it's still important to let people know about it! Unfortunately, marketing is a challenge for everyone--regardless of industry! Many specialties have become ...
February 19, 2020
Patient Retention: 10 Things You Can Do to Keep Existing Patients Happy!
Almost every healthcare provider knows the old saying: It’s cheaper to keep your patients than to find new ones. But is this really the case? According to an article in the Harvard Business ...
February 18, 2020
Running a Practice When the Weather gets Wild
Anyone have spring fever yet? While we might be looking forward to warm temperatures, flowers, and sun, the truth is that we've still got plenty of winter left. Across the country, winter storms ...
February 25, 2020
5 Tips for Leveraging Patient Newsletters
Patient retention is critical to the life blood of your practice, but just as important, if not more, is being able to consistently acquire new patients to continue to grow and maintain a healthy ...
February 20, 2020
21 Marketing Tips from Practices Like You
No matter how awesome your practice is, it's still important to let people know about it! Unfortunately, marketing is a challenge for everyone--regardless of industry! Many specialties have become ...
February 19, 2020
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Anyone have spring fever yet? While we might be looking forward to warm temperatures, flowers, and sun, the truth is that we've still got plenty of winter left. Across the country, winter storms ...
February 25, 2020
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No matter how awesome your practice is, it's still important to let people know about it! Unfortunately, marketing is a challenge for everyone--regardless of industry! Many specialties have become ...
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Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Most Important Elements of Patient Relationship Management Software for Your Dental Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Guide

Learn How to Make Your Practice Look Awesome Online

Download
Case Study

Dental Practice Saves 15 Hours of Phone Time Every Week

Download
Infographic

Online Scheduling Makes Wishes Come True

View
Checklist

Important Features for Your Medical Practice's Patient Relationship Management Software 

Download
Checklist

What to Look for in Patient Relationship Management Software for Your Eye Care Practice

Download

Upcoming Events

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Latest News

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