Many patient touchpoints. One platform.

Inform. Engage. Improve the patient experience. Solutionreach’s Patient Relationship Management platform focuses on these essential areas to help you improve patient outcomes and be more profitable.

We're feeling the love. Read user reviews from G2 Crowd to see why.

So what is Patient Relationship Management?

Other technology vendors are trying to claim this term as their own. But we invented it 20 years ago. So we’ll define it today. In its simplest terms, patient relationship management is the set of activities that keep you and your patients in total sync throughout the entire care journey. Read more.

We’re bringing a LOT to the table here. But at the highest level, we think about PRM’s components in three categories:

Get no-shows to 5% or less

Inform

Details about an upcoming appointment, how to come prepared, preventive care opportunities, and more. Solutionreach lets you provide information in the way that’s best for each patient.

Appointment Reminders
Recall / Recare
Targeted Patient Messages
Patient Education
Wait List

75% of patients want text

Engage

Communication should be a two-way street. Whether patients are texting a question or scheduling an appointment, Solutionreach makes it easy to start and continue that conversation.

Boost revenue 10% with better reviews

Experience

Are patient engagement strategies working? Are future patients seeing that positive feedback? Capture feedback that helps you retain patients and attract new ones.

It pays for itself within the first month.

We didn’t just think of that. It’s what thousands of providers just like you have TOLD us. They’re generating their Solutionreach monthly investment in recare appointments alone. Not to mention reduced no-shows. Not to mention improving collections. Not to mention the scores of other ways Solutionreach makes you more profitable.

We don’t need a sales pitch. The numbers (and dollars) are doing the heavy lifting for us.

“We had an instant increase in our profit and it has more than paid for the Solutionreach monthly cost.”

- Dr. Joel Sollom, Focused Eye Care

Why trust Solutionreach?

At the forefront.

We’re the leader in PRM innovation, not just the first to text in healthcare.

More patients than anyone.

We deliver more patient communication than anyone—1 billion messages a year.

Proven, sustainable results.

Best-of-class customer success-focused onboarding and service, delivers proven results.

Data-driven best practices.

We do the research and share the results to ensure the best experience for providers and patients.

The industry experts agree.

Solutionreach is top-rated for overall performance by KLAS and other industry experts.

The industry’s best user
experience.

That’s our goal. Patients love it. Staff adores it. But we’re not yet satisfied. We’ll keep investing and innovating.

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable organization. We did it first, and after nearly 20 years, we’re continuing to lead the way.