Don't you think it's about time to kick the clipboard to the curb?
The digital age has changed everything about the way we approach life—and the check-in process is no exception. Practices are now sending customized, digital check-in forms to their patients. Patients can then view and complete the check-in process on their mobile device or personal computer. In many cases, they don't even need access to a portal or an app.
So why are digital intake forms the newest trend in healthcare?
Save time. The check-in process is one of the major bottlenecks within any healthcare organization. Even one or two mishaps can throw off your schedule for the rest of the day. Automating the intake process allows for a better patient flow.
Cut costs. Paper consumes as much as three percent of your annual revenue. That doesn’t include printing costs or postage if you mail intake forms ahead of time. Using digital intake forms to gather patient info can save your practice a ton of money over time.
Provide safety and convenience. Digital intake forms allow for a zero-contact curbside check-in for patients with in-office appointments, allowing you to reduce the risk of patient and staff exposure to COVID-19.
Improve accuracy. In addition, 16 percent...oops - I mean 61 percent (see what I did there?)...of claim denials result from manual human errors, e.g., like inaccurate social security number, address, etc. These manual errors that end up costing healthcare organizations more time and money. That's a huge number!
Fewer germ touchpoints: Did you know there are 46,000 times more germs on your clipboard pen than on an average toilet seat?😱 Implementing digital intake forms means eliminating those high touchpoints that can spread viruses and bacteria through your office or patients.
Protect patient privacy. As every healthcare organization knows, successfully managing private patient information is critical to success. You want to make sure you are complying with regulations such as HIPAA in order to avoid costly violations and penalties. So when using an online patient check-in process, always make sure that technology has the ability to keep you compliant with the law.
Improve the patient experience. Did you know that 51 percent of patients prefer a doctor who lets them fill out paperwork online? Many times we don't even notice how unpleasant it is to fill out paper forms for patients. Not only does it take up time in the waiting room (when patients may already be feeling a bit anxious), but it also makes life a little more complicated for them. I can't tell you how many times, as a mom, I have felt overwhelmed and frustrated trying to fill out paperwork while juggling cranky kids, a diaper bag, and more. It simply makes the experience that much more difficult for patients. Allowing patients to take care of this task before even leaving home is an incredible benefit.
Digital intake forms are the future of the check-in process. It helps practices save time and money all while improving both security and the patient experience. What are you waiting for?
Click the link below if you want to learn more about SR Intake.