Simple and convenient. What more do you need?

Increase patient access with easy-to-use tools.

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SR Conversations

Finally, you can categorize incoming texts and know which ones need your immediate attention - whether you're at the office or the beach. With its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant.

And you’ll have access to your entire conversation history with that patient, so you always have a clear context for each patient message.

Patients don't have to download an app or register for a portal. The whole thing is just ridiculously easy. 

For patients, communication’s never been easier. Nothing to download. No need to register. Just text and get answers. How awesome is that?!?

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Limelight Self-Scheduling

Patients want more access and more convenience when it comes to scheduling appointments. Digital self-scheduling gives them both of those things. Patients can schedule appointments directly from their phone, tablet, or desktop, or through a patient app.

Self-scheduling improves:

  • No-show rates – Patients are more likely to keep a scheduled appointment if they are booking appointments when it’s easy for them to check their own calendar.
  • Patient loyalty – Give patients the convenience they want, and they will return to your practice.
  • Office efficiency – Patients scheduling their own appointments means there is one less thing on your to-do list.

When it is time to book an appointment, your patients will appreciate the convenient and user-friendly self-scheduling tools your practice can offer through Solutionreach.

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ASAP Wait List Messaging

91% of patients say they would accept a last-minute appointment opening. Give them that convenience!

If your practice management software stores a wait list, Solutionreach can automatically build an "ASAP" group within your Solutionreach platform. When a cancellation occurs, you can automatically send an email or text message to those patients with the date and time for the now-available appointment. The message encourages patients to call ASAP and claim the open slot in your schedule.

Patient App

Solutionreach’s free mobile patient app PatientReach Mobile is another way to help simplify things for your patients and give them access to your practice anytime, anywhere.

  • Secure messaging – Patients can connect with your practice through the convenience of an app.
  • Submit payments – Outstanding balances are easy to view and pay.
  • Manage appointments Scheduled appointments are listed, and changes can be made if necessary.

PatientReach Mobile gives patients a new level of access to your practice.

How Patient Relationship Management Helps You Fill the Gaps

Holes in your schedule? Solutionreach can fix that. As Marie Gambetta would tell you, all it takes is a simple text message to notify patients and fill your schedule.

 

Check-In Tablet

Are you still using the old-school physical copies of paperwork when your patients check-in for appointments. You don’t have to, you know.

Solutionreach’s PatientReach Tablet decreases the time for check-in and improves the patient experience by making it digital.

The PatientReach Tablet makes it easy for patients to review paperwork and make any changes needed to their records. Since it's all done electronically, the process takes less time and their personal health information stays private. They don’t have to say it out loud for everyone in the waiting room to overhear. The PatientReach Tablet is also a great way to provide your patients with point-of-care education and give them a great experience before they even reach the exam room.

Patient Portal

Solutionreach provides practices with the best tools to help them encourage patients to be active participants in their healthcare. Keeping patients engaged has never been easier than with Solutionreach’s patient portal functionality.

Patients are able to address a variety of healthcare-related responsibilities conveniently from any mobile or electronic device — online scheduling, patient payments or even communicating with their provider.

Patient Pay

Collecting patient payments is rarely a simple task, but Solutionreach offers a variety of convenient tools to streamline payment collections and improve overall cash flow.

In addition to providing mobile options such as the patient portal or patient app, Solutionreach also incorporates payment reminders into the software. These messages are delivered directly to patients and are completely automated, saving your office staff valuable time throughout the day without letting important practice revenue slip through the cracks.

Want to improve your patient relationships?

Use these ideas to get started!