Sometimes, you just need to inform patients about their next appointments, how to come prepared, preventive care opportunities, and more. Solutionreach gives you the tools to provide that information in the way that’s best for them, whether that’s a text message, automated phone call, or an email.
Most patients no-show because they simply forget their appointment. Really, it’s true! That’s why automated appointment reminders cut no-show rates so drastically (to less than five percent for many Solutionreach customers). Send out reminders using patient preferences—text, email, or phone—that are customized with pre-appointment instructions. Patients can easily confirm or cancel and reschedule. Trust us on this one—we’ve been doing reminders for almost 20 years!
It is so much easier to keep the patients you have and get them in for needed recall than to try to get new patients. Flexible, customizable, automated recall reminders from Solutionreach make it happen. Keep your schedule full and get patients back in for needed preventive care and follow-up care for chronic conditions. No wonder organizations using Solutionreach increase recall revenue by $100,000 a year per provider.
The 35 practices in Allied Physicians Group needed a more effective way to communicate with their patients. Download this case study to find out how Solutionreach improved communication and patient engagement.
There are so many reasons a healthcare organization might need to connect with a patient or group of patients. From office closures to targeted education to simple birthday greetings, Solutionreach provides the ability communicate with one or many patients for any reason.
Patients forget most of what they are told by their provider. One great way to stay connected with patients between visits and help ensure they follow instructions is through newsletters. Solutionreach newsletters can be customized and personalized so they’re relevant to the patient. There’s none of that “one size fits all” business. Send anything from a series on diabetes care to a message about taking medications as prescribed to a quick newsletter on upcoming office closures or a free screening event.