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July Product News

Posted on Jul 22, 2019 by Ladd Gillman


    Solutionreach now offers phone systems! We have partnered with Jive, a LogMeIn company, to provide the best phone system in the industry. Jive is the easiest and most affordable option for your practice phone system. They're the highest rated, most recommended provider on the market.

    Their phone system also seamlessly integrates with Solutionreach, providing patient information and action items you can discuss with the patient right when they call. 

    With Jive, you can easily organize your calling experience with a unique visual dial plan editor. In just a few clicks, you can set up your call routing, auto-attendant, voicemail boxes and more.

    It's simple to use, cloud-based, and makes changes in real time. And regardless of whether you have ten users or ten thousand, Jive is reliable, scalable, and perfectly customizable to suit your practice needs.

    Click here to learn more about our phone systems.


    Voice Reminders to Mobile Device

    This month we have also made a pretty exciting update to our voice reminders, which allow you to send automated voice reminder messages to a mobile device. In other words, voice reminder messages are no longer limited to landlines. 

    To enable this feature, you will need to update the patient's preferences. Simply navigate to the patient's profile, click on their phone number, and check the box ("Use this number to send voice calls instead of text messages").

    Check out the community to learn more about voice reminders.

    Ladd Gillman

    Ladd Gillman

    Bachelors of Science in Business Management and minor in Marketing from Utah Valley University. Currently an MBA candidate at UVU. The Associate Product Marketing Manager at Solutionreach Inc.

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