This HISTalk Practice article, attributed to Jim Higgins, discusses the positive results practices have seen by implementing patient relationship management technology for the needs of the millennials when it comes to scheduling appointments and appointment reminders. This article is important to Solutionreach as it highlights how practices are able to use their technology to help engage with all generations of patients in order to create better patient access, increase their reputation, and ultimately improve their bottom line. Read the full article here.
Jim Higgins Talks Texting Patients in Physician Practice
Jim Higgins discusses the huge opportunity practices have with using text to meet patient communication preferences. The Physicians Practice article also gives some pointers that practices should be looking for in a texting solution. Read the full article here.
New In Health IT Outcomes: Modernizing Patient Education and Communication
In "Patient Communication vs. Patient Education: How to Fill in the Gaps," Jim Higgins provides insight on why providers have to modernize their patient education and communication approaches. Click here to access the full article.