This HISTalk Practice article, attributed to Jim Higgins, discusses the positive results practices have seen by implementing patient relationship management technology for the needs of the millennials when it comes to scheduling appointments and appointment reminders. This article is important to Solutionreach as it highlights how practices are able to use their technology to help engage with all generations of patients in order to create better patient access, increase their reputation, and ultimately improve their bottom line. Read the full article here.
Using patient relationship management to boost patient satisfaction — and nurture everlasting relationships
In this recent article from HIT Leaders & News, Solutionreach CEO, Jim Higgins, looks at how patient's use of consumer technology like Amazon Prime is impacting their expectations in healthcare. He notes that in an ideal world, patients want to make appointments quickly, ask for advice by texting ...
35 Percent of Baby Boomers Have Switched Doctors in the Past Two Years
LEHI, Utah – June 20, 2017 – Twenty percent of boomer patients are somewhat likely to change physicians in the next few years, following findings that 35 percent have already switched in the last two years, according to results of a Solutionreach survey released today. When paired with Morgan ...