This HISTalk Practice article, attributed to Jim Higgins, discusses the positive results practices have seen by implementing patient relationship management technology for the needs of the millennials when it comes to scheduling appointments and appointment reminders. This article is important to Solutionreach as it highlights how practices are able to use their technology to help engage with all generations of patients in order to create better patient access, increase their reputation, and ultimately improve their bottom line. Read the full article here.
Read Best Practices for Patient Communication in a Digital Era in the Compendium of CE in Dentristy
In a new article in the Compendium of Continuing Education in Dentistry, Jim Higgins looks at the results of the State of PRM report from Solutionreach. The report sheds light on the benefits of patient relationship management (PRM) technology in several specialty areas, including dentistry. ...
Now on HIT Outcomes - Patient Communication: Remembering the Past While Looking to the Future
The latest article from Jim Higgins, founder and CEO of Solutionreach, on Health IT Outcomes focuses on how far patient communucation has come in the last 20 years. In the article, Higgins reminds readers that 20 years ago we were just beginning to use the internet on a slow dial-up connection and ...