This HISTalk Practice article, attributed to Jim Higgins, discusses the positive results practices have seen by implementing patient relationship management technology for the needs of the millennials when it comes to scheduling appointments and appointment reminders. This article is important to Solutionreach as it highlights how practices are able to use their technology to help engage with all generations of patients in order to create better patient access, increase their reputation, and ultimately improve their bottom line. Read the full article here.
Solutionreach Partners with Patient Prism to Help Ensure No New Patient Opportunity Is Missed
Award-winning call tracking and coaching program now on Solutionreach Marketplace Solutionreach, the leader in patient relationship management (PRM) solutions, has announced that Patient Prism, an award-winning call tracking and call coaching program, has joined the Solutionreach Marketplace. ...
Read Ghosting in Healthcare in Health IT Outcomes
In his latest article in Health IT Outcomes, Solutionreach founder and CEO, Jim Higgins, talks about a growing trend: ghosting in healthcare. "If you’re a healthcare professional, there’s a 99.9 percent chance you or your organization has been ghosted by a patient," says Higgins. "You think things ...