Josh Weiner, CEO at Solutionreach, has a new article on Health IT Outcomes where he looks at the future of virtual care.
In this new article, Weiner reviews some of the latest data on patient communication and satisfaction. He goes on to to say, "It is increasingly apparent that patients are becoming more concerned with increased communication and a focus on virtual care. In many ways, the two go hand in hand. We know that telehealth use, instigated by the unique circumstances of COVID-19, has exploded in 2020. But virtual care is so much more than just a telehealth link. It encompasses all the ways healthcare providers may remotely communicate with their patients. By focusing solely on the telemedicine aspect of virtual care, the desire for increased patient communication can easily get missed. Instead, healthcare organizations should set goals to boost both digital communication AND care. "
The article then lists several ways to ensure the best virtual care experience for providers and patients. You can read the full article and it's insights on Health IT Outcomes.