Solutionreach, the leader in patient relationship management (PRM) solutions, announced the appointment of Paul Kocherhans, senior vice president, sales; Justin Everette, vice president, marketing; and Lance Rodela, vice president, product management, to its leadership team. With the support of these promoted leaders, Solutionreach will continue to lead in the patient relationship management market. Read the full article to learn more.
New Article Showcas"s Medical Office Survey Results on Healthcare IT Today
In a new article on Healthcare IT Today, Jim HIggins looks at the results of the recent State of PRM report. Over 700 healthcare providers and staff were surveyed to gather data about who is using patient relationship management software, and what the impact has been. "One of the big questions when ...
Read 5 Services that Make or Break Patient Satisfaction on HIT Outcomes
In a new article on Health IT Outcomes, Jim Higgins, founder and CEO at Solutionreach, looks at the growing role of customer service in healthcare. "Today’s patient interactions are best viewed through the same lens of customer service as other industries," explains Higgins in the article. ...