Communicate more effectively with patients throughout their care journey with an enterprise-grade patient communication software that’s seamlessly integrated with your EHR/EMR.
Ineffective patient communication is often the root cause of negative patient experience, staff burnout, and rising operational costs. Solutionreach empowers hospitals and medical groups to send convenient, automated, and personalized communications for scheduling, intake, payment, recall, and much more.
Develop workflow efficiencies at the corporate level. Then implement them throughout the organization to significantly reduce call volume and administrative burden. The standardized and automated workflows improve job satisfaction and productivity while optimizing your operational costs.
Send simple digital intake forms, pre/post-visit instructions, and appointment reminders to patients via text, email, or phone. All communications are criteria-based and easily customized to ensure you reach the right patient at the right time.
With Solutionreach, patients can text your facilities to confirm or change appointments and send images of insurance info, credit card details, injuries, and more. All messaging is secure and HIPAA-compliant.
With enterprise-level control, you can manage communication across your entire organization or customize select workflows for specific groups or departments. All in one central dashboard.
Customize and manage user credentials and teams across your organization (SSO available).
Create and manage messages, newsletters, reminders, and surveys by appointment type, provider, facility, and more.
Create custom reports to track the KPIs that matter most to your organization.
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Your expert success team is dedicated to helping you drive long-term value and growth. Expect personalized onboarding, training, and support every step of the way.
Integrate Solutionreach with your existing EMR/EHR and other platforms to maximize efficiency across the entire organization.
We pioneered the patient communications space and have deep experience working with the largest healthcare organizations in the U.S.
