How to Make Patients Feel Respected, Valued, and Heard

Posted on May 03, 2018 by Lori Boyer

Helping patients feel valued, or respected as an individual, is incredibly important to the creation of a successful practice. Unfortunately, there are some ways we may inadvertently leave a patient feeling dismissed or ignored. Studies show that up to 29 percent (that's nearly 1 in 3!) of patients leave their healthcare practice feeling disrespected. In this quick video, I discuss some of the things we need to avoid in order to create a happy, patient-friendly practice. 

Here is the link to the piece mentioned in the video, "7 Research-Backed Steps to a Patient-Friendly Practice."

Check It Out

 

Lori Boyer

Lori Boyer

Lori Boyer has spent over a decade developing content and customer strategy for a wide variety of companies. She especially loves "walking a mile" in the shoes of her target audience. At Solutionreach we focus on relationships - building and maintaining them. She does the same. Lori Boyer is a lover of crisp fall mornings, a good book, and just about anything Beauty and the Beast related.

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