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Scheduling Tips: Best Practices for Automated Text Reminders

Posted on Feb 23, 2021 by Karla Socci Somers


    In a busy dental, vision, dermatology, or other medical practice, keeping patients informed of their appointments is paramount to your daily operations. If you're new to sending automated texts, emails, or phone reminders, you're probably wondering how often you should send them without bombarding patients with too much information. 

    In this week's Texting Best Practices video, we explain the "sweet spot" for keeping patients engaged and committed to their upcoming appointments. When it comes to patient communication, there's a perfect balance between the number of texts and frequency. Watch this video to discover in just two minutes exactly what you need to know about automated texting best practices. 

    Want to become even more savvy at patient texting?
    Download our free eBook, Text Your Patients the Right Way:

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    Karla Socci Somers

    Karla Socci Somers

    Karla Socci Somers has been working as a marketing professional for the healthcare industry since 2014, and before that, she wrote content and designed logos for a variety of small businesses. Her educational and professional backgrounds include interpersonal communications, interest-based negotiation, conflict management, and graphic design. Karla has an affinity for rescuing German Shepherd Dogs who need extra help socializing with their humans.

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