5 Awesome Ways to Thank Your Staff and Patients
We are all taught as youngsters that it’s polite to say thank you when someone does something kind for us. Unfortunately, saying "Thanks!" often gets lost in the stress and chaos of the modern ...
Quick and Easy Ways to Help Patients Remember your Instructions
Did you know that the vast majority of information you tell a patient is misunderstood or simply forgotten? In this week's two minute education video, I cover some simple ways you can make sure that ...
Royal Wedding Fun: A Peek Inside Royal Healthcare
This Saturday (May 19th), the world will watch as Prince Harry and Meghan Markle take their wedding vows at St. George’s Chapel in Windsor. This got me thinking. What is healthcare like for the royal ...
Simple Ways to Make Sure Your Patient Education is Easily Understood
Patient education is critical to both care adherence and health outcomes. Unfortunately, most of our educational materials are way too complicated for the average patient. In this video, I walk you ...
4 Ways to Make Patient Payment Collection Easier
It’s one of the most dreaded jobs at any practice—the need to ask for money from your patients. It is also (for obvious reasons) one of the most important parts of a successful practice. Without ...
Having A Primary Care Doctor on Call Even Between Appointments
By Barby Ingle, BSc Psyc, Guest Blogger. As a chronic pain patient, I see my primary medical provider at least once a month, but my specialists every 4-6 months. There are two providers I stay in ...
Five Quick Steps to Improving Patient Education
There is no disputing the fact that doctor-patient communication is a super-important part of delivering care. Connecting with patients, and ensuring they have the information they need to make ...
How to Make Patients Feel Respected, Valued, and Heard
Helping patients feel valued, or respected as an individual, is incredibly important to the creation of a successful practice. Unfortunately, there are some ways we may inadvertently leave a patient ...
10 Ways to Show Your Patients Some Love
We’ve all heard the phrase “content is king.” Good educational content can serve many purposes—it can make your practice more easily  found on Google, help patients understand available procedures, ...
Better Education = Better Outcomes
As a healthcare provider, you have a unique vantage point in the new trends and developments that are constantly being made in your specialty. And since you are the expert in your field, you might as ...
Five Tips for Requesting Patient Reviews or Referrals Without Sounding Pushy
Patient referrals and online reviews are two of the most important tools to grow your healthcare practice. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden ...
Creating Patient Education Based on Different Demographics
Did you know that over 50 percent of U.S. adults have literacy problems? Add to that their differences in age, culture, education, and more and you can see why so much of your instruction gets lost ...

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