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Best Practices for Writing Text Messages
Have you ever wondered if the way you craft your text message can impact its effectiveness? The answer is a resounding YES! Watch this short, two minute video to learn about some simple tips for ...
Lori Boyer
04/18/2019
6 Ways to Schedule Patients Effectively and Efficiently
Patient scheduling. It seems like it should be simple. Scheduling patients is one of the most common tasks performed by practices...and it can also have a huge impact on your success. With 85 percent ...
Lori Boyer
04/16/2019
Boost Patient Satisfaction Through Appointment Scheduling
Sometimes it's the little things that really annoy patients—and scheduling is definitely one of those little things! It can make a big difference in the experience a patient has with your ...
Lori Boyer
04/11/2019
A Day in the Life of a Healthcare Worker...Told Through GIFs
Working in healthcare brings both challenges and joys that no other profession can fully understand. What better way to share a glimpse into our industry than through GIFs? Sit back, grab some ...
Lori Boyer
04/10/2019
Do You Know Why Your Patients Are Unhappy?
The number of patients who say they are unhappy with their current healthcare practice (across all specialties) is on the rise. In fact, one in three say they are thinking about switching in the near ...
Lori Boyer
04/04/2019
The Power of Social Media and Patient Reviews
Read more about how to improve your online presence in our free guide: 
Lori Boyer
04/03/2019
5 Tips for Dealing with Employee Turnover
It’s something every doctor or office manager hates to hear—a valued employee has submitted their notice. Employee turnover is far more costly to practices than most office managers ...
Lori Boyer
04/02/2019
5 Easy Ways to Improve and Optimize Patient Flow
 What is patient flow? Patient flow is basically the way your patients move around from the minute they arrive at your practice until the minute they drive away.  This includes everything from ...
Lori Boyer
03/28/2019
Use Two-Way Text to Engage Patients
My friends and I often joke that we would rather someone text us than call us, and that is exactly how our patients feel. In addition, most offices now have some sort of patient relationship ...
Penny Reed
03/27/2019
Don’t be Fooled: Get the Real Scoop on Reminders in Free Webinar
With no-show rates ranging from 10 to 30 percent in most specialties, getting patients to show up for scheduled appointments might be the single most important thing you can do to improve your bottom ...
Lori Boyer
03/26/2019
Marketing Through the Community
One of the best ways to get your name in front of patients is to get involved in community events. In this edition of our SolutionTeach: Practice Marketing series, we talk about different ways to get ...
Lori Boyer
03/21/2019
11 Things Successful Practices Can Teach You About Missed Appointments
Most practices are losing hundreds of thousands of dollars each year due to missed appointments alone. How much are YOU losing? If you’re reading this, you’re probably one of the many practices ...
Lori Boyer
03/20/2019
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