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    Patient Retention: 10 Things You Can Do to Keep Existing Patients Happy!
    Almost every healthcare provider knows the old saying: It’s cheaper to keep your patients than to find new ones. But is this really the case? According to an article in the Harvard Business ...
    Lori Boyer
    02/18/2020
    Letting Patients Know About BIG NEWS
    One of our faithful blog readers recently wrote in to ask for advice on all the best ways to let patients know about changes happening at her practice. It was a great question and one we might not ...
    Lori Boyer
    02/06/2020
    Asking for Patient Referrals Without Sounding High-Pressure
    Patient referrals are a valuable commodity in the world of healthcare. A patient’s recommendation to a family member or friend is like one of Willy Wonka’s golden tickets - rare and highly ...
    Lori Boyer
    01/28/2020
    Tips for Negotiating with Insurance
    Is your favorite part of your job negotiating with your payers? Or is it your least favorite part? Either way, today's FAQ video walks you though some of the best ways to negotiate (or re-negotiate!) ...
    Lori Boyer
    01/23/2020
    6 Ways to Keep Patients Coming Back
    We've all heard it. Around one in three patients expect to switch providers in the next few years. This can be really costly to practices. Fortunately, there are some things you can do to keep those ...
    Lori Boyer
    01/21/2020
    Looking For a Workplace Cell Phone Policy?
    Well, that's what you're gonna get in today's SolutionTeach FAQ video. Today we talk all about the challenges of cell phone use by employees in our modern world. You also get a rare sighting of our ...
    Lori Boyer
    01/16/2020
    New CPT Codes for Online Digital E/M Services Help Physicians Move the Needle on Healthcare Consumerism
    In an era of healthcare consumerism, patients want access to providers as quickly and easily as possible. They don’t want to stand in long lines snaking through germ-infested waiting areas. They ...
    Lisa Eramo
    01/15/2020
    Thinking of Selling a Practice?
    If you are nearing retirement (or just going a different direction) and are thinking about selling your practice, there are some things you need to know. In this video from our FAQ series, we answer ...
    Lori Boyer
    01/09/2020
    Important HIPAA Update: New Penalties - Clinics get $85,000 Fines for NOT Releasing Data to Patients
    Everyone thinks of HIPAA as a security lock-down law, and indeed it is: a major part of HIPAA regulations is about the data holder’s responsibility to be careful with it. There have been huge ...
    Dave deBronkart
    01/08/2020
    No Show Policies that Won't Scare Off Patients
    The average no-show rate for healthcare practices, across all specialties, is nearly 20 percent. Ouch. Even the best performing practices often have no-show rates of 7-9 percent. It's no wonder the ...
    Lori Boyer
    01/07/2020
    Looking at the Future of Patient Communication
    Email, text, instant message. You probably use at least one of these to communicate with patients today. And at one point each of these was the next new thing. But now there are more new things ...
    Lori Boyer
    01/02/2020
    Happy New Year!!
    Let's make 2020 the best year yet! With all of the cool new advances in the healthcare industry, this is going to be a banner year. We wish you a happy and successful new year!  
    Lori Boyer
    01/01/2020
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