Are you following patient satisfaction survey best practices?
Patient satisfaction surveys are becoming increasingly important to a practice's success. Affecting everything from reimbursement to patient turnover, it is critical that you keep close tabs on the ...
The Guide to Patient Satisfaction Surveys for Physician Offices
Have you been using patient surveys to evaluate satisfaction, or are you still a survey skeptic? Are you not yet convinced that patient satisfaction surveys and the feedback you get from them are ...
How to Own your Online Presence
Our webinar for the day focuses on ways to look amazing online! The first stop for 9 out of 10 people when selecting a healthcare provider is online reviews. Between online listings, reviews, and ...
5 Ways to Give Back that Benefit YOU
We just finished the absolute best, most exciting time of the year at Solutionreach—our annual “Charity Month.” Not only is it an amazing feeling to give back to a very worthy cause (the Leukemia & ...
Case Study: Plastic Surgeon Sees 3X the Review Response Rate
Note: This is one in a series of posts featuring case studies from our clients. To download the full pdf, click here. To read additional case studies from this series, click here or here. You can ...
Guest Post: Why You Need to Take Your Dental Practice Online
When it comes to dental procedures, most people rely on friends and family for a review. However, with the internet providing any type of information at our fingertips, people are now turning to the ...
Google+ (The Dark Horse of Social Media) and Why You Should Hop in the Saddle
(Want to know more about social media? Read previous posts about leverging Facebook here and Google Places here.)  Knock, knock.  Who’s there? Google Plus. Google Plus who? The lack of conversation ...
Quiz Time! How well do you ACTUALLY know your patients?
It's Monday. Let's do something fun to kick off the week! Practice marketing is all about knowing your patients - understanding their ideas, thoughts, and preferences. Let's take a quiz to see just ...
Guest Post: 5 Best Practices for Your Facebook Account
With just under 4 billion daily users on the internet, it feels overwhelming enough managing a website, let alone jumping into the high-speed stream of social media. It may seem easier to put a wall ...
Are You Losing Patients Because of Their Age?
For over a generation, doctors have created marketing campaigns targeted at specific age groups.  Starting in the 1950s, excited to see the Great Depression in the rearview mirror, innovative ...
3 Ways to Get More Out of Your Patient Surveys
At some point, almost everybody has been asked to complete a customer survey. Every business wants to know how they are doing, and the way they find out is by asking their customers. Aside from a few ...
How Your Online Reviews Can Grow Your Practice
Not too long ago, when people were looking for a new healthcare provider, they would ask their friends and neighbors for suggestions. Now, with so much information online, fewer people are asking for ...

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