Ever had a patient hesitate at the front desk after hearing the cost of treatment? You can almost see the gears turning:
“Do I really need this? Can I afford it? Maybe I’ll wait … or cancel.”
This isn’t a rare moment – it’s a recurring pain point. And for practices without a trusted patient financing option, it’s also a missed opportunity.
Let’s talk about what really happens when your practice isn’t equipped with a flexible way to help patients pay – and how an integrated solution like CareCredit + Solutionreach can change the game.
The Reality: Patients Are Struggling with Healthcare Costs
We know healthcare is expensive – but did you know that 38% of U.S. adults delayed medical care in 2022 due to cost? That means nearly 4 in 10 people walked away from needed care because their wallet said “no.”
Even a $500 expense is out of reach for many Americans. Whether it’s dental, vision, or wellness-related, patients are often forced to choose between their health and their bank account. And guess what? That choice usually doesn’t favor your treatment plan.
No Financing? Here’s What It Costs You
Without a financing solution, practices deal with more than just a disappointed patient. You’re also looking at:
- Lost revenue from postponed or declined procedures.
- Cash flow headaches from unpaid bills or fragmented payment schedules.
- Awkward front desk convos when staff become accidental debt collectors.
- Negative patient experiences that hurt reviews, retention, and referrals.
It’s a ripple effect — and it starts with not giving patients a way to say “yes” with confidence.
What a Proven Financing Option Changes
Imagine offering patients a way to pay over time, with a trusted solution that works for them and for your team.
That’s where CareCredit credit card comes in. It’s one of the most established healthcare credit options in the country, used by millions of patients to pay for out-of-pocket medical, dental, vision, and wellness expenses.
Better yet, studies show that practices offering third-party financing options can see up to a 30% increase in treatment acceptance.
Translation: more patients say yes to care. And more completed treatments mean more revenue for your practice.
The Magic of Integration: CareCredit + SR Conversations
Okay, so you’ve got a financing option. But how do you make it easy for patients to use—and painless for staff to manage?
Simple: integrate CareCredit into your existing workflow with SR Conversations’ two-way texting.
Here’s what that looks like:
- Send CareCredit applications and payment requests directly via text—right from SR Conversations.
- See preapproval status and available balance in the patient profile before the appointment.
- Track payments and account activity through SR Pay, all in one place.
- No extra platforms, logins, or stress for the front desk team.
And let’s not forget: Nearly 80% of patients prefer texting with their healthcare provider.
So when you combine patient-preferred communication with a trusted financing option, you’re not just removing barriers—you’re rolling out the red carpet.
Everybody Wins: Patients, Staff, and the Practice
Let’s break it down:
- Patients get flexible, judgment-free payment options.
- Staff get fewer tough conversations and smoother workflows.
- You get higher treatment acceptance, better retention, and improved revenue.
It’s a win-win-win—and you don’t even have to leave the Solutionreach platform to make it happen.
Final Thought: Make ‘Yes’ the Easiest Answer
Financing shouldn’t be an afterthought. It should be part of your care experience. When patients can pay on their terms, they’re far more likely to prioritize their health—and your practice thrives as a result.
Ready to help more patients say yes to care?
To learn more about how to offer convenient payment options to your patients and boost your practice’s revenue cycle, download our guide, “Patient Payment Playbook: How to Boost Your Collections in Half the Time.”
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