Solutionreach knows dental.

                      We've been helping dentists improve patient experience for 20 years.

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                      Dental Patient Relationship Management Software

                      Patient satisfaction and practice reputation mean everything to a dental practice. But it’s hard to focus on those priorities when your days are full. Calling patients to remind them of appointments, scheduling new visits, handling cancellations, and working the front desk leaves little time to have a meaningful conversation with a patient.

                      We get it. And that’s why we’ve created the leading dental practice and patient relationship management platform with marketing automation designed specifically for dental practices. Find out how your peers (and competitors) have reclaimed their days to spend time where it matters most—on building great patient connections.

                      Dental Patient Appointment Reminders

                      We like to think of this as the Holy Trinity of “Right." Because it’s more fun. By sending automated dental appointment reminder, recall, and other messages through Solutionreach, providers can send:

                      • The Right Message – customizable, personalized, and automated
                      • At the Right Time – sent at strategic times chosen by the practice
                      • Delivered the Right Way – based on patient preferences: text, phone, or email

                      Learn more about dental appointment reminders

                      Dental Recall Messaging

                      It is so much easier to keep the patients a practice has and get them in for needed recall than to try to get new patients. Flexible, customizable, automated recall from Solutionreach makes it happen. Keep your practice’s schedule full and get patients back in for regular hygiene and needed treatment follow up appointments. No wonder practices using Solutionreach increase recall revenue by about $100,000 a year per provider.

                      Learn more about patient recall

                      Patient Education

                      Give patients the between-visit attention they need. Patient education keeps patients informed on how to stay on top of their dental care and often means more appointment volume for your practice. Intelligent outreach via dental eNewsletters gives you the ability to segment patients and send multi-touch drip campaigns with custom or pre-written articles. 

                      Learn more about patient education 

                      One Easy-To-Use Platform

                      "You have it all in one stop. I don't have to contract with a million companies to provide one suite of benefits."

                      -Teresa Duncan, Odyssey Management Inc.

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                      Patient Payments

                      How many times have you not received payment? Or spent months trying to collect by sending paper statements? Too many. With SR Pay, balance notices can be sent directly to a patient’s phone as soon as you know the patient due amount. The text message includes a direct link for patients to access a secure payment screen and complete the transaction in a matter of minutes on their smartphone using a debit, credit, HSA, or FSA card. Text. Click. Paid. It’s that easy.

                      Learn more about patient pay 

                      Phone Systems

                      It’s efficiency on steroids. Jive and SR Spotlight equals a whole new phone experience for staff and patients.

                      Healthcare staff and patients spend way too much time on the phone. It’s time to fix that. Empower your organization to improve communication, efficiency, and patient experience with Jive and SR Spotlight.

                      Learn more about phone systems

                      Two-way Text Messaging

                      SR Conversations is more than two-way text messaging. So much more. Finally, you can categorize incoming texts and know which ones need your immediate attention—whether you're at the office or the beach. With its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant. Patients don't have to download an app or register for a portal. The whole thing is just ridiculously easy. 

                      Learn more about SR Conversations

                      Online Scheduling

                      It takes an average of eight minutes to schedule an appointment on the phone. It just isn’t practical. SR Schedule provides 24/7 online scheduling that integrates with your schedule and can be completely customized. When patients schedule, it can tell if they're new or existing patients and adjust the information needed. A link  can be placed on your website, online listings, social media pages, and in emails and text messages. Put it anywhere, and make scheduling better for patients and staff.

                      Learn more about patient online scheduling

                      Patient Caller ID

                      With SR Spotlight, you can not only see who’s calling but all the information that you might need for that call too. Overdue balance. Due for a recall. It’s their birthday. Check, check, check. You can see it all and address it in one easy call. Talk about efficiency!

                      Learn more about patient caller ID

                      Patient Intake

                      Paper is expensive, inefficient, and error prone. And, patients don’t like it. SR Intake offers customizable, digital patient registration that is easy and convenient. Manage and customize forms. Let patients complete the check-in process at their convenience. Upload the data. It's a better take on intake for you and your patients.

                      Learn more about paperless patient intake

                      Dental Patient Surveys and Patient Satisfaction

                      Use surveys to learn where you’re exceeding patient expectations and where you need some work. You’ll get the feedback you need to take action. It’s the only way to get the essential feedback that leads to real change. Solutionreach does it better than anyone.

                      • Customizable - Surveys are completely customizable, the key to successful patient survey.
                      • Automated - Surveys are automated to send after patient visits to complete at their convenience. 
                      • Targeted - Pinpoint which patients receive which surveys to get you even closer to improving patient satisfaction. 

                      Demo patient surveys

                      Dental Practice Online Reviews and Reputation Management

                      Almost 80 percent of patients do their research online before choosing a dental provider. So it’s important that your practice has reviews on all the major sites to increase your searchability

                      Here’s how Solutionreach helps your online presence:

                      • We make it personal  Any member of your practice can invite a patient to leave a review when they're interacting with them. A text message with a link can be sent to the patient, and they can leave the review before they even walk out the door. It’s really that easy.
                      • We help you find the right patients – SR Smart Reviews uses an algorithm we like to call intelligent guidance. That’s just our fancy way of saying that we analyzed billions (yes, billions) of patient-provider interactions to help you determine which patients will leave a positive review.

                      Demo to learn more about dental patient reviews

                      Patient Referrals and Marketing

                      Patient acquisition is the lifeblood of any dental practice. More marketing tools. More targeted content. That’s what you need to attract and win new patients. But what about keeping those patients? Forty-four percent of dental practices have not yet implemented tools to help with patient retention. Let’s fix that! Solutionreach dental marketing solutions include:

                      • Patient referrals with, Refer-a-Friend button links in your messages and more.
                      • Email marketing with eNewsletters, special offers, and multi-touch drip campaigns designed for dental offices. 

                      Learn more about dental marketing

                      Get new patients and keep the ones you have.

                      Learn 10 ways to make it happen.