SR Conversations has taken patient communication to the next level. You can text your dermatology patients, or they can text you! In addition, you can categorize incoming texts and know which ones need your immediate attention—whether you're at the office or the beach. With its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant.
And you’ll have access to your entire conversation history with that patient—including the emojis you both send—so you always have a clear context for each patient message.
Patients don't have to download an app or register for a portal. The whole thing is just ridiculously easy.
For patients, communication’s never been easier. Nothing to download. No need to register. Just text and get answers. How awesome is that?!?
Did you know that the majority of dermatology patients would rather schedule their own appointment online? That's what Solutionreach's self-scheduling gives them. You customize the information and images and then the patients schedule their own appointments right from their device (phone, tablet, or old–school desktop) through a patient app.
Patients who want to get in quickly will love any opportunity to conveniently grab a last-minute opening in the schedule.
Solutionreach can access your practice management system’s wait list and automatically build an "ASAP" group within the platform. When a cancellation occurs, an email or text message can automatically be sent to those patients with the date and time for the now-available appointment. That notification encourages patients to call ASAP and claim the open slot in your schedule.
The check-in process can be tough. Patients need to be greeted, information needs to be gathered, and privacy needs to be kept.
The Solutionreach PatientReach Tablet not only helps keep information private, it also increases the efficiency of the check-in process. With this tablet, patients can complete or review paperwork. They can also let you know if they have any concerns right from the tablet. No talking required. The PatientReach Tablet is a great way to provide point-of-care education and engage with your patients.
Engaged patients are happy patients. Solutionreach’s patient portal provides the best tools to help encourage patients to be involved in their care.
The patient portal lets patients take a bigger role in their care, such as booking appointments, making payments, or connecting with their provider. Patients can access the portal through their home or mobile device, making it not only easy, but convenient too.
Payment is a critical part of the patient care process. Solutionreach offers tools to streamline the payment process and increase the amount of revenue collected.
Similar to appointment reminders, payment reminders can be customized and sent to each patient based on their preferences. These messages are completely automated, meaning every patient gets a reminder of their outstanding balance without your staff spending hours on the process.