From onboarding to ongoing success,
we are obsessed with providing the best customer experience.
Simple. We're committed to helping each and every practice get the most out of our products and services so they can create the best patient experience possible.
First and foremost, know that we're here for you. In fact, we're so dedicated to your success that our leadership team is ready to support you as well. Reach out to them with questions or feedback.
|Josh Weiner, Chief Executive Officer
|Nagi Prabhu, Chief Product Officer
|Dan Simenc, Chief Revenue Officer
No practice intimidates us. We’ve seen so many different situations that there’s no such thing as a curveball. We’ve used our experience with over 52,000 practices to create an onboarding and ongoing process that works. So, once you decide to partner with Solutionreach, a success coach will guide you through FastTrack™ to get you up and running using our proven onboarding success formula. Trust us on this. We have onboarding reps who have individually worked with as many as 800 practices to start their Solutionreach journey. 800!
We’re confident you won’t need us very often, but when you do, we’ll be there.
For our larger customers, we have a named team of support staff ready to assist you. Our customer success managers partner and proactively work with you to identify goals and line up resources to get you on the path to success!
Dr. John Flucke from Lee’s Summit Missouri, shares his experience with Solutionreach’s customer service.
Our work isn’t over once the onboarding process is finished. Stay up on the latest trends and best practices with: