From onboarding to ongoing success,
we are obsessed with providing the best customer experience.
Simple. We're committed to helping each and every practice get the most out of our products and services so they can create the best patient experience possible.
No practice intimidates us. We’ve seen so many different situations that there’s no such thing as a curveball. We’ve used our experience with over 52,000 practices to create an onboarding and ongoing process that works. So, once you decide to partner with Solutionreach, a success coach will guide you through FastTrack™ to get you up and running using our proven onboarding success formula. Trust us on this. We have onboarding reps who have individually worked with as many as 800 practices to start their Solutionreach journey. 800!
We’re confident you won’t need us very often, but when you do, we’ll be there.
Dr. John Flucke from Lee’s Summit Missouri, shares his experience with Solutionreach’s customer service.
Our work isn’t over once the onboarding process is finished. Stay up on the latest trends and best practices with:
Community Rewards is simple, engaging, and educational. You can earn points to redeem for cool prizes, like electronic gift cards, gadgets, and even a subscription for socks! Complete a variety of quick and fun challenges, such as providing feedback, posting and commenting in our forums, and earning SR University certifications. Learn from your peers, share your knowledge, and do it in just minutes!
First and foremost, know that we're here for you. In fact, we're so dedicated to your success that our leadership team is ready to support you as well. Reach out to them with questions or feedback.
|Josh Weiner, President and Chief Operating Officer
|Nagi Prabhu, Chief Product Officer
|Brett Jarvis, Senior Vice President, Customer Success