The Patient-Provider Relationship Study found that 60 percent of patients want text reminders and 63 percent would like it if you sent email reminders. Seven out of ten patients say they would like text communication beyond just reminders as well.
Embracing this brave new world of communication comes with challenges. Namely compliance. Practices are often familiar with how regulations may impact phone calls. Not so with digital communication.
Read more in this free guide to find out how compliance applies to your text messages and email.