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Enhance medical care adherence and practice efficiency with reminders, recall, and education.

Totally automated. Completely personal.

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Automated Medical Appointment Reminders

With Solutionreach’s medical followup platform, your medical practice is able to strategically deliver personalized reminders to all upcoming patients, with specific information or instructions according to the type of appointment scheduled. Based on their preferences, patients can receive email, text, or phone call reminders.

This is how you cover medical appointment reminders in a way that works for both your patients and your staff.

Medical Patient Care Adherence

Providers have limited time with patients. This presents challenges for patients, providers, and staff. Patients forget about 80% of what a physician tells them before they get home—making medical care adherence difficult—and more payments are being based on the quality of care and patient outcomes. Make sure patients come in for important follow ups with targeted recare programs and make their appointments with reminders based on their preferences—text, emails, or phone. Then, provide sustained engagement between visits with relevant educational content.

SR Conversations

Finally, you can categorize incoming texts and know which ones need your immediate attention—whether you're at the office or the beach. With its easy-to-use HIPAA consent tool, conversations can be both in-depth and compliant.

Patient want to show you a picture of something? No problem. They can easily send you an image of an injury, insurance card, or bill.

For patients, communication’s never been easier. Nothing to download. No need to register. Just text and get answers. How awesome is that?!?

Learn More

Are you sending text appointment reminders to patients?

If not, you should be. Here are three big reasons why:

  1. 95% of Millennials say they want to receive text message appointment reminders and other texts from your office.
  2. The preference for appointment reminder text messaging extends to older generations as well. Two-thirds of Boomers want texts from their providers.
  3. More options = better communication. Add our text appointment reminder service to email and voice calls to totally meet patient preferences.

Kathi Newman discusses how Solutionreach helps Southwest Children’s Clinic stay connected with their patients through appointment reminders, birthday messages, newsletters and patient surveys.


Patient Recall

Intelligent patient recall from Solutionreach maintains high patient volume and increases practice revenue.

Proactive messaging – Solutionreach improves ongoing care for patients by automatically delivering messages before a patient is due for a continuing care appointment. We’ll connect if they’re overdue as well.  

Customizable settings – The content and design of patient recall messages are unique to your practice. Adjust scheduled delivery times, branding, or message text all based on individual practice preferences.

Simplified scheduling – Streamline the scheduling process for patients through Solutionreach’s patient recall. Patients can easily schedule upcoming appointments with a click of a button directly from the recall message.

Increase Medical Patient Education Past the Office with eNewsletters

Building patient relationships doesn’t have to stop when patients walk out of your practice. Maintain consistent patient communication through automated eNewsletters and patient education materials, one of the many medical followup features within the Solutionreach platform. 

Monthly eNewsletters are an effective way to keep your patients engaged in their own healthcare. Leverage Solutionreach’s professionally designed, customizable newsletter templates and create your own educational content or select from a library of pre-written articles. Bridge the communication gap with your patients and ensure they’re receiving proper education regarding their personal healthcare at all times.

Medical Patient Payment Reminders

Simplify payment notifications for your practice through Solutionreach’s patient reminder software and payment reminders feature. 

You’ll have a variety of ways for office staff to remind patients of outstanding balances, including emails and the mobile app. Set up a notification schedule so payment reminders are automatically delivered to patients, helping your practice improve cash flow while saving valuable time for the office staff.

No-shows no more!

Sounds great, right? Let's make it happen.