Automated appointment reminders are the quickest and easiest way to cut back on no-shows and connect with patients. One single no-show a day can cost your practice anywhere from $40,000 to $100,000 per provider in annual revenue. Medical appointment reminders can soothe this pain—while making patients happier. Over 80 percent of patients preferring text message reminders.
Most patients no-show because they simply forget their appointment. Really, it’s true! That’s why Automated Appointment Reminders cut no-show rates so drastically (to less than five percent for most Solutionreach customers). Patients can receive appointment reminders that are customized with pre-appointment instructions in the way they choose through:
Patients can easily confirm or cancel and reschedule. Trust us on this one—we’ve been doing reminders for almost 20 years!
Check out some of our most popular blog posts, articles, or white papers.
While not every no-show can be eliminated, there are effective ways to reduce them, increase your office efficiently, and make things more convenient for your patients.
How do you create a no-show policy that will encourage patients to show up without scaring them off? Understand your options when it comes to no-show policies in this post.
Have you ever wondered what the national average no-show rate is for your specialty? Or what your no-show rate is in comparison?
The Solutionreach Platform is designed to give you the most functionality possible when it comes to communicating and engaging with your patients, while also helping you stay compliant with communication rules and regulations. With the HIPAA consent tool, you can text a patient asking them to reply “consent” to authorize you to share protected health information (PHI). Their account is then labeled as HIPAA consented, so you can exchange PHI in the future without worry.
More resources on appointment reminders and HIPAA consent
More than two-thirds of patients want to text with their healthcare provider. Don’t believe it? Well we’ve done the research to back that up. We sent the first text in healthcare, and no one knows texting better than us.
SR Conversations allows you to provide real-time, two-way text messaging with patients. You can text-enable your landline, both your practice and your patients can initiate text messages, and you can easily see the complete message history and prioritize messages for follow up. The iOS app gives you the flexibility to text patients from wherever you are and a convenient HIPAA consent tool makes it simple to keep conversations going while staying compliant.
For patients, communication’s never been easier. Nothing to download. No need to register. Just text and get answers. How awesome is that?!?
How do you let your patients know it’s time to pick up products such as glasses and contacts, dental products and cosmeceuticals?
Solutionreach can help you send those patients a quick message to reduce delays for product pickups, and they’ll appreciate the outreach. You’ll appreciate not having to manually make the notifications. It’s win-win.
appointments booked within the first 30 days
in additional appointment revenue
Appointment reminders are a must-have in making sure patients show up. Nearly one in three no-shows happens just because the patient forgot. Reminders put the kibosh on that. In these quick videos, we'll share research-based best practices that will help you keep that schedule full.
Here are some of our most popular blog posts, articles, and white papers.
It’s pointless to spend the time sending reminders if your patients won’t see them or if they don’t give enough information to be helpful. Here are three elements to include in your appointment reminders to make sure they have the desired effect.
Sending the reminders through multiple channels and including details help ensure that your patients are getting the reminder with all of the right information. But once you have that down, there are a few other things to think about that can help take your appointment reminders to the next level.
How can you take advantage of the benefits appointment reminders can give you? Start by using the following guidelines and then tweaking them to fit your personal practice.