From researching a provider to scheduling an appointment, all the way through to leaving feedback about what a wonderful care experience it was and receiving ongoing follow-up communication, PRM hits all the touchpoints. In less academic terms, it’s giving patients the information they need to stay totally engaged in their care and coming back for more. A to Z. And back to A again.
See how Solutionreach has benefited Bedford Commons OB-GYN. The team shares how using the software has helped the practice grow with their patients and offer a better experience with appointment reminders, online scheduling, two-way texting, and patient surveys.