Patient satisfaction plays a big role in retention and now in reimbursement. You can’t afford not to monitor patient satisfaction. You need to know what you are doing well and what needs work. Improving patient satisfaction should be a priority, and we can show you how.
How can you know what’s going right and what’s not? We’ll tell you. Patient surveys. They are a must. Solutionreach automates surveys to track satisfaction and get feedback on new services. With patients demanding more consumer services and better customer service, you need to know what to work on or risk losing patients.
Solutionreach patient satisfaction surveys are unique and designed with your practice in mind:
Solutionreach has helped Margaret Benson of Virginia Eye Institute get a greater number of surveys and reviews filled by patients, helping them to improve their practice reputation and to quickly address any issues.
Patient satisfaction impacts your practice’s bottom line—period. It’s nothing to mess around with. You need to know what patients really think. Net Promoter Score® (NPS) tracking provides a single metric to reveal patient satisfaction. Solutionreach shows the NPS on the dashboard so you always know how likely patients are to recommend you to others.
Here are some of our most popular blog posts, articles, and videos.
Keeping patients happy and coming back is the focus of nearly every successful practice. Implementing techniques to make the patient experience better is a goal of most, if not all, healthcare providers.
Patient satisfaction surveys for physician offices are critical to the long-term success of your practice-regardless of specialty. Surveys can boost patient satisfaction, improve physician brand, and impact reimbursement.
Building your patient relationships is more than just making sure you put on a friendly face every time your patients are in for their care appointments.