Reputation Management Solutions

Make your practice the obvious choice

Enhance your online presence with AI-powered tools that help you collect more patient reviews, boost 5-star ratings, and stay ahead of the competition with an easy, automated reputation management solution.

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Collect, monitor, respond and analyze with AI precision

With 9 out of 10 prospective patients consulting online reviews when choosing a new healthcare provider, managing your reputation proactively is essential. Solutionreach’s AI-enhanced platform simplifies tracking reviews, engaging with patients, and addressing negative feedback efficiently.

Collect

Send review invites automatically or manually via text or email
Leverage fully customizable templates to match your brand voice

Monitor

Easily manage reviews across single or multiple locations and business listings—all from one platform
Set up AI-driven alerts to respond to reviews in real time

Respond

Respond directly from your dashboard using AI-suggested, customizable templates
Leverage bulk response capabilities to keep communication consistent and efficient

Analyze

Use AI-powered sentiment analysis to gain deeper insight into patient feedback
Track and compare your reviews against competitors to identify areas for improvement
Create custom dashboards, reports, and queries to guide decisions

Real-time risk monitoring

Set AI-driven alerts to monitor feedback
Identify potential negative trends or risky keywords
Act quickly to resolve concerns before they escalate
Protect your practice’s reputation with proactive monitoring

See how you stack up against the competition

Compare to local competitors in real time
View star ratings and review volume
Identify gaps and opportunities to improve your online presence
Track your reputation within your market or specialty

Elevate your practice’s reputation online

Automatically categorize reviews using AI
Track feedback trends across all locations
Prioritize responses to high-impact reviews
Turn insights into action with data

Effortlessly manage your multiple listings

Accuracy & presence monitoring for consistency
Detect duplicate and missing listings
Advanced reporting using listings data

Centralize your multi-location management

Utilize single sign-on
Toggle between all locations
View actionable insights
Build custom reports

AI-powered social media management

Schedule posts in advance
Approve content with ease
Publish posts across key social channels
Connect with your community

9 Steps to Awesome Online Reviews

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“Solutionreach Reviews has certainly enhanced our ability to collect reviews. Between 25 and 35% of patients will actually put a review after we’ve asked them.”

Dr. York Yates

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Your online presence is critical for long-term growth and success

Let’s start building it.