Privacy Policy

Solutionreach, Inc., dba Solutionreach or Smile Reminder ("we" or "our"), created this Website Privacy Policy in order to ensure the confidence of visitors, users and customers ("you" or "your") of our web site and to demonstrate our commitment to fair information practices and the protection of privacy.

  1. Types of Information Collected
    • Traffic Data Collected. We may automatically track and collect the following information when you visit or use our site, your: (i) IP address; (ii) domain server; (iii) type of computer; and (iv) type of web browser (collectively, "Traffic Data"). Traffic Data is anonymous information that does not identify you personally but is helpful for improving the services offered on our site. We also may use "cookies" to store your password so you do not have to re-enter it each time you visit or use our site.
    • Personal Information Collected. In order for you to access the services that we offer via our site, we require you to provide us with information that is specific to you and identifies you personally (collectively, "Personal Information"). Personal Information may include: (i) User Data (such as your name, mailing and email addresses); (ii) Messaging Data (such as the content of messages transmitted and the name and contact information of the person receiving such messages); (iii) Financial Data (such as credit card and account numbers); and (iv) Demographic Data (such as any zip code and age). If you communicate with us by e-mail or otherwise complete online forms or surveys, any information provided in such communication may be collected as Personal Information.
  2. Uses of Personal Information Collected
    We may use User Data to send you information about our company or our products or services, or to contact you when necessary. We do not use any of your Messaging Data or Financial Data, except in connection with providing you the services offered via our site (Solutionreach or Smile Reminder programs). We may use your Demographic Data to customize and tailor your use of our services.
  3. Sharing of Personal Information
    We respect your privacy and do not share any User Data, Messaging Data, Financial Data or Demographic Data with advertisers or other third parties.
  4. User Choice Regarding Collection, Use and Distribution of Personal Information
    You may choose not to provide us with any Personal Information. In such an event, you will not be able to access and use those portions of our site that require your Personal Information.
  5. Confidentiality and Security of Personal Information
    Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless such disclosure is necessary: (a) to comply with a court order or other legal process; (b) to protect our rights or property; or (c) to enforce our terms of service. Your Personal Information is stored on secure servers that are not accessible by third parties. We provide you with the capability to transmit your Personal Information via secured and encrypted channels if you use a similarly equipped web browser.
  6. User Ability to Access, Update and Correct Personal Information
    In order to ensure that all of your Personal Information is correct and up-to-date, you may login, review and edit your Personal Information at any time.
  7. Lost or Stolen Information
    You must promptly notify us if your username or password is lost, stolen or used without permission. In such an event, we will cancel that user name or password and update our records accordingly.
  8. Updates and Changes to Privacy Policy
    We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on our site. Any such change, update or modification will be effective immediately upon posting on our site.
  9. Incident Reporting

    Clients and/or associated users are encouraged to contact appropriate Company personnel if they become aware of items such as operational or security failures, incidents, system problems, concerns, or other complaints.

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