In a world of internet savvy patients and consumers, everyday tasks such as bill paying and scheduling are readily available online. With a few clicks of the mouse, your patient can book a trip, communicate with friends and family and even buy groceries! A patient’s experience with their dentist is both personal and necessary, and should be equally as user friendly.
With the new Smile Dash Patient Portal from Solutionreach, patients are able to pay bills, keep up-to-date with future appointments and even check their Invisalign progress proactively from the comfort of their home or office. The social network inspired resource takes the dentist/patient relationship to a new level, incorporating direct interaction and correspondence with an easy to use interface. The result: a heightened experience which saves both time and money for both patients and dentists alike.
“My office staff can’t physically be available, 24 hours/day for my patients, but the SmileDash provides a great way for my clients to check their appointments, pay their bills, or submit questions, even when my office is closed,” comments Ryan Haygood, DDS, Louisiana. “The Smile Dash Portal is just another example of how Solutionreach continually provides tools to build my practice and patient loyalty.”
The highlight of the Smile Dash Patient Portal menu is the “Pay My Bill” feature. Patients are able to log-in to their customized portal to view and pay balances without opening a checkbook or wasting a stamp. The credit card information provided by patients is encrypted and sent electronically to the office for processing. No additional fees are incurred by either the patient or practice. This not only eliminates the added time or cost of postage, but also promotes a greener way of living, cutting down on the usage of paper envelopes, statements and bills.
Another great feature of the Patient Portal is Invisalign CLINCHECKS(R). With Invisalign CLINCHECKS(R) patients are able to view digitally created animations showing the progression of their straightening procedures.
“We live in a busy world where time is greatly valued, and convenience is a necessity,” says Solutionreach CEO Jim Higgins. “The patient portal gives dentists a direct route of communication while allowing patients to access a bevy of information. This enhanced experience allows patients to interact with their dentists daily, rather than every six months during an office visit.”
In a world of fast-paced MySpace users and YouTube viewers, the dental practices of tomorrow have to address the demands and needs of today’s computer savvy patients. The Smile Dash Patient Portal brings dentists and patients closer together than ever, giving them something new to smile about.
Being the first to incorporate text-to-cell phone messaging capability into a communication system for the dental marketplace, Solutionreach is the clear leader in providing a medical communication solution that is compatible with today’s mobile society. The patent-pending Solutionreach platform technology enables medical practices to not only text message, but send personalized emails, E-surveys, birthday/holiday greetings, and recare/recall reminders to patients.