Solutionreach Improves Patient Compliance with Missed Appointment Notifications

Posted on May 01, 2016 by Solutionreach

Technology that will automatically notify “no-show” patients to reschedule to get them back on track with their regular care and treatment plan appointments.

LEHI, UT- Solutionreach, an industry leader, announces the latest innovation in patient relationship management–missed appointment notifications. With appointment adherence being essential to successful treatment plan compliance, patients aren’t always aware of the risks associated with skipping appointments, and they can be challenging and time consuming to reschedule.

“People are busy and appointments get missed…that’s just life. Recognizing that a patient’s health is of the highest concern to every physician, a tool like this will not only improve health outcomes by keeping more patients on track with their health care plans, but will also increase practice efficiency by eliminating the need to manually contact each patient that misses an appointment.” - Jim Higgins, CEO

Through missed appointment notifications, healthcare providers are able to more successfully get patients back on track with their treatments. In the event a patient “no-shows”, an automated, customizable message is sent letting them know they missed their appointment, and if desired, invites them to reschedule. Additionally, if the provider is already using an online digital scheduling tool, the patient will be directed there for self-scheduling at their convenience to support practice efficiency and the patient experience.

Solutionreach is a software as a service (SaaS) company in the patient relationship management space. Their cloud-based platform allows providers to cultivate and maintain connected relationships with their patients throughout the continuum of care, making it simple for them to automatically deliver personalized communication to every patient. The solutions are designed to not only provide enhanced efficiency for the practice and decrease costs, but to do everything possible to ensure a positive outcome for the patient as well.

For more information on Solutionreach tools and services, visit www.solutionreach.com.