Solutionreach, a market leader in patient engagement services, and Eyefinity®, the premier provider of innovative eyecare business solutions, today announced a strategic relationship that allows users of OfficeMate® practice management software to seamlessly integrate a robust offering of patient engagement tools from Solutionreach.
Solutionreach provides eyecare practices with a variety of services to streamline office management, manage online reputations, and effectively market through social media. Additionally, specialized features, such as “Glasses Ready” cater specifically to the needs of eyecare practices.
“Together with Eyefinity, we can heighten the level of communication between the practice and patients, leading to greater patient doctor relationships and growth,” said Jim Higgins, CEO of Solutionreach.
Utilizing text, email, voice, video, web, and social media tools, Solutionreach equips today’s eyecare professional with “high-tech” solutions that don’t sacrifice the “high-touch” personalization when communicating with customers. Engagement tools include appointment reminders, confirmations, reactivation, referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more.
“Effective communication is the key to building lasting relationships between patient and provider,” said James Kirchner, OD, Chief Professional Officer for Eyefinity. “Through our new relationship with Solutionreach, OfficeMate clients can now easily incorporate these cutting-edge patient engagement tools into their practice to strengthen their relationships with current patients and quickly establish strong relationships with new patients.”
For more information, please visit http://www.solutionreach.com.
Eyefinity, a VSP GlobalSM company, is the eyecare industry’s premier provider of innovative business solutions. Serving over 27,000 eyecare professionals, Eyefinity offers Web-based solutions such as frame and lens ordering, claims processing, personalized Web sites with email communication tools, business development programs, industry webinars and resource guides. Customers throughout the United States and Canada use software solutions including OfficeMate practice management software (PMS), ReportWRITER patient communications, ExamWRITER electronic medical records and the OfficeMate Enterprise multilocation version. Also included within Eyefinity’s product portfolio is AcuityLogic™, a practice management software and point-of-sale solution delivered through a software-as-a-service (SaaS) platform.
Eyefinity’s international presence includes Monkey Software®, an optical practice management software company headquartered in Melbourne, Australia. Their industry-leading software solution Optomate® is used by one-third of optometry offices in Australia and New Zealand.
Solutionreach, the pioneer in text and email messaging to patients, is the clear leader in providing patient engagement and communication solutions for businesses. Utilizing the latest text, email, voice, video, web, and social media tools, Solutionreach equips businesses, healthcare providers, and public institutions, with a “high-tech” solution that does not sacrifice the “high-touch” personalization when communicating with customers. Solutionreach’s engagement tools include every type of personalized communication including appointment reminders, confirmations, reactivation, referrals, birthday wishes, holiday wishes, surveys, newsletters, customized promotions and more.
Solutionreach has been the recipient of numerous awards and accolades including: (2009-2011) Inc 500/5000 fastest growing private companies; (2009-2010) Ernst & Young’s Entrepreneur of the year Finalist; Winner 2010 Utah Innovation awards; Utah Valley Fast 50, Utah Business Fast 50.